Dead Keyboard

[deathly_shadow]

Has anyoneone else had the dead keyboard syndrome, my keyboard only works about half the time. Sometimes i can fix it by opening it and closing it over and over but that usally doesnt work.

[gorillaguzzler]

I know 2 ppl that have had this happen it will soon quit completely. Get it replaced that is the only option.

[Zero_Shadow]

Yep had the same thing happen to me today at first I noticed that it was typing but extremely slow then it just stop working completely today.

[SouthStar019]

yea just happened to me. i ended up getting a new one. looks like a bad cable inside the phone i think.

[RockSta®]

Happened to me, did an advanced replacement got a new one

http://forum.ppcgeeks.com/showthread.php?t=49422

happened to this guy http://forum.ppcgeeks.com/showthread...dware+keyboard

[FKV1388]

My Keyboard is having this problem. It all of a sudden stops working.. and I have to do a soft reset and SOMETIMES it works... I usually just have to wait til the phone decides it wants to work again. It's very frustrating. Anyway, I took it to Sprint, but unfortunatley, with my luck, it was working when they took a look at it, so they wouldn't help me. Any advice of what to tell them next time? It made me really mad that they just tried it once, it worked, so they said nothing is wrong! And I DONT wanna wait til the keyboard goes completely out...

[jawxx]

Originally Posted by FKV1388

My Keyboard is having this problem. It all of a sudden stops working.. and I have to do a soft reset and SOMETIMES it works... I usually just have to wait til the phone decides it wants to work again. It's very frustrating. Anyway, I took it to Sprint, but unfortunatley, with my luck, it was working when they took a look at it, so they wouldn't help me. Any advice of what to tell them next time? It made me really mad that they just tried it once, it worked, so they said nothing is wrong! And I DONT wanna wait til the keyboard goes completely out...

A different employee might be more helpful... tell them it's intermittent. That it affects your productivity. It's not what you paid for. And pisses you off. Worse to worse... report as lost/stolen, pay the $50. Get a new one. Sell old one on ebay for parts. Did that with a mogul and broke even.

[crazychef]

Originally Posted by jawxx

A different employee might be more helpful... tell them it's intermittent. That it affects your productivity. It's not what you paid for. And pisses you off. Worse to worse... report as lost/stolen, pay the $50. Get a new one. Sell old one on ebay for parts. Did that with a mogul and broke even.

his phones not lost or stolen though...

guess we know why asurions prices are going up and theres gonna be cap at 3 exchanges in 12 months...due to advice and TEP claims like that...

just try a diff tech at another store, or call retensions maybe, but dont report it lost or stolen... they can fix that, and refurb it out to someone else

[jawxx]

Originally Posted by crazychef

his phones not lost or stolen though...

guess we know why asurions prices are going up and theres gonna be cap at 3 exchanges in 12 months...due to advice and TEP claims like that...

just try a diff tech at another store, or call retensions maybe, but dont report it lost or stolen... they can fix that, and refurb it out to someone else

I know his isn't. They don't have to know that. The limit used to be 2. I know cuz I've broken a lot of phones. Often times a lost/stolen phone is the easiest way to get a new one. Eat the $50 and call it a day. I did suggest a different employee before I suggested fraud though. Just sayin'... sometimes they won't work with you, like with an intermittent problem or water damage. This is the last resort. $50 is a lot less than retail for a new TP.

[kyle4269]

I've been seeing a lot of people lately with this issue..hmmm