PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Notices



Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 11-11-2008, 08:02 AM
bairice's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Touch Pro
Carrier: Sprint
 
Join Date: Jun 2008
Posts: 107
Reputation: 130
bairice is keeping up the good workbairice is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Buying phone through telesales, exchanging through sprint store

I got my TP through telesales, and it seems to be having some of the sound issues that you guys have been mentioning throughout the threads. Would a sprint store accept my exchange if I originally bought the phone through telesales?
Reply With Quote
  #2 (permalink)  
Old 11-11-2008, 08:06 AM
vicn77's Avatar
PPCGeeks Regular
Offline
Pocket PC: Mogul
Carrier: Sprint
 
Join Date: Feb 2007
Posts: 54
Reputation: 35
vicn77 is just getting started
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Buying phone through telesales, exchanging through sprint store

Quote:
Originally Posted by mikebai1990 View Post
I got my TP through telesales, and it seems to be having some of the sound issues that you guys have been mentioning throughout the threads. Would a sprint store accept my exchange if I originally bought the phone through telesales?
Yes they will. Hopefully you can find a store that has the TP in stock. Bring in the phone w/box and accessories and if you still have the shipping invoice it would help also, otherwise the rep may have to look up your shipping info through Sprint's systems.
Reply With Quote
  #3 (permalink)  
Old 11-12-2008, 05:55 AM
selders59's Avatar
Halfway to VIP Status
Offline
Pocket PC: sprint touch pro
Carrier: The Trilogy Signal Service
Location: Sunny SW Florida
 
Join Date: Jul 2008
Posts: 618
Reputation: 845
selders59 knows their stuffselders59 knows their stuffselders59 knows their stuffselders59 knows their stuffselders59 knows their stuffselders59 knows their stuffselders59 knows their stuff
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Send a message via Yahoo to selders59
Re: Buying phone through telesales, exchanging through sprint store

Yes they will exchange it at the store. Sprint has changed their policy on this recently. I had to do this. Sprint told me of the policy change since all the phones come from the same warehouse they had received alot of complaints from customers on their old policy.
Reply With Quote
  #4 (permalink)  
Old 11-12-2008, 07:18 PM
sracercelica's Avatar
Regular 'Geeker
Offline
Pocket PC: HTC Touch Pro
Carrier: Sprint
Location: Anaheim, Ca
 
Join Date: Apr 2008
Posts: 299
Reputation: 135
sracercelica is keeping up the good worksracercelica is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Buying phone through telesales, exchanging through sprint store

Never again will I buy a phone thru Sprints telesales dept! I ordered my phone through them then a couple days later I canceled because it was back ordered. Instead of them refunding my credit card, they just game me a credit to my sprint account! I want my money back not sprint credit! I've called them so many times and every time they BS and tell me it will take two billing cycles to get a refund!
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 08:33 PM.


Powered by vBulletin® ©2000 - 2020, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com