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Re: Time to Order
Tried the online chat just now and this was the result
11:16:51 AM MikeI was told the HTC Touch Pro was to be released today. However I do not see it on the website. Can you help me order that? 11:18:13 AM Jennifer S I apologize, the Pro was pushed back for November 2nd. |
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Re: Time to Order
Ok..... I just got off Telesales and they tranffered me to another lady who took down my number and they have no date for the release but will give me back a call when its released. LOL!
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Re: Time to Order
Yes more of the same
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Re: Time to Order
My Email Thread this morning......
------------------------------- Original Message Follows: ------------------------ Good Morning Sprint, I am hearing the HTC Touch Pro has been delayed? Is this information accurate? If so, when is the new release date of the phone? My Mogul is on its last leg. Regards, Sprint Customer ----------------------- Reply #1 ----------------------- Dear Mr. B, Thank you for the reply. The Touch pro handset launch date has been delayed. We cannot comment that when the Touch Pro will be available. When the handset is available, it will reflect on our website. I apologize for the inconvenience this may have caused. Thank you for emailing us. Have a nice day! Sincerely, Vince G. Customer Service Specialist Sprint ----------------------- Reply 2, 45 minutes later ----------------------- Dear Mr. B, This is in continuation to your previous email regarding the Touch Pro handset. I apologize for the breakdown in communication. The Touch pro handset launch date has been delayed. The HTC Touch pro handset will be launched on November 02, 2008. Thank you for emailing us. Have a nice day! Sincerely, Vince G. Customer Service Specialist Sprint ------------------------------- Like everyone else, I am mad I wont have my new phone Tuesday....but what can I do but wait. |
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