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  #151 (permalink)  
Old 10-19-2008, 10:39 AM
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Re: Time to Order

whats going to arrive first, your son or the phone
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  #152 (permalink)  
Old 10-19-2008, 11:16 AM
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Re: Time to Order

now they claim "We have it , but it's not available to sell yet...can we call you back when we can release the sale"
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  #153 (permalink)  
Old 10-19-2008, 11:20 AM
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Re: Time to Order

Tried the online chat just now and this was the result

11:16:51 AM MikeI was told the HTC Touch Pro was to be released today. However I do not see it on the website. Can you help me order that?
11:18:13 AM Jennifer S I apologize, the Pro was pushed back for November 2nd.
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  #154 (permalink)  
Old 10-19-2008, 11:23 AM
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Re: Time to Order

they are all saying nov 2, they have no other info not even the price of the phone
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  #155 (permalink)  
Old 10-19-2008, 11:28 AM
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Re: Time to Order

Noooooooo
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  #156 (permalink)  
Old 10-19-2008, 11:36 AM
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Re: Time to Order

Ok..... I just got off Telesales and they tranffered me to another lady who took down my number and they have no date for the release but will give me back a call when its released. LOL!
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  #157 (permalink)  
Old 10-19-2008, 11:37 AM
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Re: Time to Order

Yes more of the same
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  #158 (permalink)  
Old 10-19-2008, 03:11 PM
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Re: Time to Order

My Email Thread this morning......
-------------------------------
Original Message Follows:
------------------------
Good Morning Sprint,

I am hearing the HTC Touch Pro has been delayed? Is this information
accurate? If so, when is the new release date of the phone? My Mogul is
on its last leg.

Regards,

Sprint Customer

-----------------------
Reply #1
-----------------------
Dear Mr. B,

Thank you for the reply.

The Touch pro handset launch date has been delayed. We cannot comment
that when the Touch Pro will be available. When the handset is
available, it will reflect on our website.

I apologize for the inconvenience this may have caused.

Thank you for emailing us. Have a nice day!

Sincerely,
Vince G.
Customer Service Specialist
Sprint

-----------------------
Reply 2, 45 minutes later
-----------------------

Dear Mr. B,

This is in continuation to your previous email regarding the Touch Pro
handset.

I apologize for the breakdown in communication.

The Touch pro handset launch date has been delayed. The HTC Touch pro
handset will be launched on November 02, 2008.

Thank you for emailing us. Have a nice day!

Sincerely,
Vince G.
Customer Service Specialist
Sprint


-------------------------------
Like everyone else, I am mad I wont have my new phone Tuesday....but what can I do but wait.
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