My Email Thread this morning......
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Original Message Follows:
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Good Morning Sprint,
I am hearing the HTC Touch Pro has been delayed? Is this information
accurate? If so, when is the new release date of the phone? My Mogul is
on its last leg.
Regards,
Sprint Customer
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Reply #1
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Dear Mr. B,
Thank you for the reply.
The Touch pro handset launch date has been delayed. We cannot comment
that when the Touch Pro will be available. When the handset is
available, it will reflect on our website.
I apologize for the inconvenience this may have caused.
Thank you for emailing us. Have a nice day!
Sincerely,
Vince G.
Customer Service Specialist
Sprint
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Reply 2, 45 minutes later
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Dear Mr. B,
This is in continuation to your previous email regarding the Touch Pro
handset.
I apologize for the breakdown in communication.
The Touch pro handset launch date has been delayed. The HTC Touch pro
handset will be launched on November 02, 2008.
Thank you for emailing us. Have a nice day!
Sincerely,
Vince G.
Customer Service Specialist
Sprint
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Like everyone else, I am mad I wont have my new phone Tuesday....but what can I do but wait.
