must be lucky, i'm not - assurion inside

[jetdavdub]

So I waterlogged my tp1. Had to give my dog some water, what can I say it slipped out of my pocket. So I get a claim going for them to replace my phone with comparable device, no option for touch pro 2 right off the bat.

So today I get my replacement in the mail..... and it's diamond ? wtf

So I call about it and they tell me the only comparable model left is the Diamond? Once again wtf

Any idea's or anyone else want to vent about some crap like that?

[hamagc]

thats bs. my g/f has the diamond and it;s great and all but i would def. call them back up and say there is nothing comparable about the 2. one has a keyboard, one doesn't. what about that is comparable? sure the rest of the hardware is the same, but no kb!

[jetdavdub]

That's what I told them. She said her boss said they could refund my $96.00 and return it. What good does that do?

[hamagc]

i would ask to speak with management

[HBOOT]

Raise hell nicely man, you will get a good deal 100%

[jetdavdub]

I'm trying that now.

[jetdavdub]

Now they are saying they do have a TP1 I can get..... Damn, was still going for the tp2

edit- oh now they don't have those again...... what the hell is going on over there? I would like to see their offices.

And I've had to hold for 45 minutes on 3 different calls.

[jetdavdub]

well they sent me the right phone one day later still pretty good services i guess. got a verizon instead of my original alltel one though.

was looking forward to a tp2 for all the BS oh well.

[sbl]

Umm... the Verizon TP1 has 192MB of RAM instead of the Alltel's 288MB. That isn't really comparable either. A lot of people have trouble flashing custom ROM's because VZW gimped their version. I have been considering starting this process with my Alltel TP1 in hopes of getting a TP2. It has started freezing up and sometimes gets extremely hot to the point where I feel I have to turn it off. Maybe I'll give it a try...

sbl

[TweetyBear]

yeah, i htink if u had an alltel one u should get same one back as vzn isnt comparable in features. they are getting so weird!