Calls Drop during Active Sync?

nbaj2k · #1 (**permalink**) 11-19-2009, 11:21 PM

Anyone else having this problem? I have set my phone to sync every hour through Active Sync so that it syncs with Google. Anytime I am on a call and the phone tries to sync, it drops the call! Is there anyway to tweak something so that Activesync will not try to sync if a call is connected? It is ridiculous and happens all the time like clockwork.

~J

**CovKid66** · #2 (**permalink**) 11-19-2009, 11:34 PM

The reason is simple unfortunately...you can't have voice and data active at the same time. Question though, and I don't use gmail, but doesn't Exchange ActiveSync with GMail enable push e-mail? And if so, why are you checking manually i.e. every hour?

nbaj2k · #3 (**permalink**) 11-19-2009, 11:52 PM

i understand that on Sprint you cant have data and voice at the same time. I just wanted to see if there was a way to make active sync not try to sync during a call. I guess the answer to that is no unfortunately

**CovKid66** · #4 (**permalink**) 11-20-2009, 12:26 AM

But my point is, if you use push and not a scheduled send/receive, perhaps you won't have the same problem.

skipster · #5 (**permalink**) 11-20-2009, 11:34 AM

I use AS for Exchange push... if I am on a call, AS fails the sync. Have not tweaked anything.

Bigsmith · #6 (**permalink**) 11-20-2009, 05:13 PM

I don't think the OP's issue can be chalked up to CDMA not allowing simultaneous data and voice. Voice is supposed to have priority over data on CDMA and data apps are supposed to observe this priority. I.e. I don't believe scheduled sync via activesync or any other app should cause dropping of voice calls; if it is something is wrong somewhere.