WiFi loosing network key

**imnuts** · #1 (**permalink**) 09-28-2009, 11:42 AM

I'm not sure why it's doing this, but my home wifi network is using wpa2 personal and i have it setup on my phone and it connects fine, but it's having a problem saving the network key needed to connect. Usually, it will be fine 2-3 times after wifi was turned on to connect, but then it forgets the key again and I need to re-enter it. I've tried entering the key, turning off wifi and then back on, it remembered the key, but the next time wifi was turned on, it was lost again. Same thing with a soft-reset. I'm not sure what's causing this as I never had this issue on my phone before. Anyone else have similar issues or know of a way to possibly fix this as it's really annoying putting the key in all the time.

GreenMotion · #2 (**permalink**) 09-28-2009, 11:56 AM

I am experiencing this same behavior on my phone. Very annoying. I got so fed up with it, I disabled WiFi for the time being.

sonofliberty · #3 (**permalink**) 09-28-2009, 11:57 AM

Hi ! I hope i can help...

I had a similar issue with a secured network, and the solution came from :

http://www.securew2.com/node/3

by installing:

SecureW2_Personal_Client_204_GA_CE (file attached)

Tell me if it does the job...

cheers !

**imnuts** · #4 (**permalink**) 09-28-2009, 12:19 PM

Quote:

Originally Posted by sonofliberty

Hi ! I hope i can help...

I had a similar issue with a secured network, and the solution came from :

http://www.securew2.com/node/3

by installing:

SecureW2_Personal_Client_204_GA_CE (file attached)

Tell me if it does the job...

cheers !

Didn't do anything. Looking at the site, it seems to be something geared toward businesses, but after installing, I followed their how to guide and couldn't change the one setting this affects, so it wouldn't do anything to resolve the issue. Thanks for trying though.

whatsinaname · #5 (**permalink**) 09-28-2009, 12:40 PM

wow. so it isn't just me.

I have had this same issue. I just enter my key and shrug my shoulders. I don't use wifi much with unlimited data plan. but now I know to keep looking for a fix.

i700plus · #6 (**permalink**) 09-28-2009, 12:44 PM

Same here on a WPA network... Does anyone know if WEP stays?

**imnuts** · #7 (**permalink**) 09-28-2009, 12:47 PM

The only reason I need this is that I have almost no signal at home. There have been times were text messages fail to send the signal is so poor, so if I want any data, it's the easiest. I also think I saw that wifi over data connection saves the battery a little bit, but probably not a significant amount unless you're transferring a lot of data.

I may have found a "fix" as well, though I'm not sure why it would fix the issue. I didn't setup my wifi connection when i first setup my phone as I didn't feel like typing in the network key as it's fairly long. I re-ran the setup wizard that's displayed when the device is first powered on, setup wifi through there, and so far, it's been keeping the network key and reconnecting just fine. Not sure why this method would work over using the built in tools, but it is so far. I'll post back if it stops working. If anyone else wants to try, the file to run is \Windows\HTCSetupWizard.exe

marcus_cruz · #8 (**permalink**) 09-28-2009, 01:28 PM

Im thinking about returning mine for this reason, and additionall it will not allow storing static IP's on the adapter. Such as 192...... I talked to 3 different sprint tech reps and they all said the same thing. The device does not support storing and saving settings for Wifi. My mogul did this just fine.

**imnuts** · #9 (**permalink**) 09-28-2009, 01:53 PM

I've found that it seems to work, as long as wifi isn't disabled. As soon as wifi is turned off, it looses the configuration with the network key and needs to be re-entered. Not sure if it's limited to WPA or if it applies to all encrypted networks. It's really annoying, but I didn't have an issue with my apache and wep. I'm going to try out a mogul and wpa2 tonight or tomorrow then to see if it has the same issue. I see no reason why it can't save the settings. I can get it to keep them as long as wifi is on, but I don't want to leave it on all the time as I only use it occasionally and only when at home.

**imnuts** · #10 (**permalink**) 09-29-2009, 11:28 AM

So, I just tried setting up wireless on an old 6800 that I have available and it connects fine and is retaining the wireless key. I put it in, turned off wireless several times, allowed the device to sleep and turned it back on, soft reset it a few times and wireless is still connecting just fine. So, this issue is related to something on the TP2 and isn't a windows mobile thing that applies to all devices, so it should be able to be fixed. Now if someone knew how to fix it, that would be great.