PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro 2
Register Community Search

Notices


Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 01-04-2012, 04:42 AM
utestit's Avatar
Lurker
Offline
Pocket PC: HTC Rhodium
Carrier: Orange
 
Join Date: Sep 2011
Posts: 5
Reputation: 0
utestit is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
TP2 battery draining & overheating, before dying :(

Hi,

I have had a TP2 for several years, working fine.
Until couple of weeks ago, with no reason or event, the battery suddently went very hot, the TP2 would reboot on its own, the battery drained in 10s of minutes, then died.

I could not recharge the battery (orange led blinking during recharge), so bought a new one (HTC build).

I soft, then hard reset my TP2 - same symptoms.
I changed the battery to the new one - same.
I reflashed the ROM with latest ROM release (March 2010, 2.07.406.1) - same.
I did all above with no microSD card in - same.
I looked for parasite application running in the background (using SK tools), but found none.

I reviewed the forum & found no solution to this issue for TP2.
It seems however very close to issue encountered by other users on HD2/Leo. [such as HD2 overheating, not charging and rebooting - temperature monitoring - xda-developers
]HD2 overheating, not charging and rebooting - temperature monitoring - xda-developers
This would point to hardware problem - which is strange with a device I have had for years with no issue.

So symptoms with my TP2/Rhodium are :
. I can load my battery (to 100%);
. the battery will get very hot;
. the battery drains quickly (such as 100% to 50% in 20 mins).

Has anybody encountered similar issues ?
Any idea/suggestion on how to solve it ?

Thanks !!
Reply With Quote
  #2 (permalink)  
Old 01-04-2012, 09:01 AM
EyeB's Avatar
Halfway to VIP Status
Offline
Pocket PC: HTC TP2
Carrier: Sprint
Location: KC
 
Join Date: Mar 2011
Posts: 565
Reputation: 235
EyeB is keeping up the good workEyeB is keeping up the good workEyeB is keeping up the good work
Mentioned: 16 Post(s)
Tagged: 0 Thread(s)
Re: TP2 battery draining & overheating, before dying :(

maybe check the battery-phone connection pins... could be short circuiting, the arc would create the heat :S not sure if this works same as electrical wiring :S
__________________
Reply With Quote
  #3 (permalink)  
Old 01-04-2012, 10:39 AM
utestit's Avatar
Lurker
Offline
Pocket PC: HTC Rhodium
Carrier: Orange
Threadstarter
 
Join Date: Sep 2011
Posts: 5
Reputation: 0
utestit is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: TP2 battery draining & overheating, before dying :(

unfortunately, I checked the battery & connection pins which show no short-circuit. Thanks, Eyeb, though.
Reply With Quote
  #4 (permalink)  
Old 01-04-2012, 02:47 PM
elesbb's Avatar
Super genious in training
Offline
Pocket PC: HTC Touch Pro 2
Carrier: Sprint
Location: PA
 
Join Date: Jun 2010
Posts: 1,198
Reputation: 1600
elesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on rep
Mentioned: 42 Post(s)
Tagged: 0 Thread(s)
Re: TP2 battery draining & overheating, before dying :(

Well i would try another battery since they arent too expensive . Also try a standalone charger , the ports on our phones are horrible . ive replaced too many to count . Take it to sprint or whoever you have to help diagnose it . it almost sounds to me as if the phone itself is short circuting . Has the moisture sensor been tripped ?

again my personal next step would be the standalone charger option . then pop the battery into the phone with a full charge and see what happens . (BTW buy a new battery for the standalone charger , this will help eliminate the battery being a problem) it wouldnt surprise me if the charging port is shorted somewhere .
Reply With Quote
  #5 (permalink)  
Old 01-04-2012, 02:56 PM
eric12341's Avatar
Banned User
Offline
Pocket PC: HTC Touch Pro2(Retired)/HTC Arrive(Sold)/HTC HD7
Carrier: T-Mobile
Location: Chicago
 
Join Date: Nov 2006
Posts: 3,884
Reputation: 2795
eric12341 is a VIPeric12341 is a VIPeric12341 is a VIPeric12341 is a VIPeric12341 is a VIPeric12341 is a VIPeric12341 is a VIPeric12341 is a VIPeric12341 is a VIPeric12341 is a VIPeric12341 is a VIP
Mentioned: 54 Post(s)
Tagged: 0 Thread(s)
Re: TP2 battery draining & overheating, before dying :(

If the issue is coming up with different batteries then it most def is a hardware issue. You can try to get it replaced or you can take the chance to upgrade it to a better phone.
Reply With Quote
  #6 (permalink)  
Old 01-06-2012, 09:40 AM
utestit's Avatar
Lurker
Offline
Pocket PC: HTC Rhodium
Carrier: Orange
Threadstarter
 
Join Date: Sep 2011
Posts: 5
Reputation: 0
utestit is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: TP2 battery draining & overheating, before dying :(

thanks elesbb, eric.

The external charger is not an option : when i put a full-loaded battery in my phone, it heats up and drains it in less than 30 mins

So, sounds like i'm stuck with a hardware problem

Has anybody any experience solving this ? ( such as what i've seen for an HD2/Leo in HD2 overheating, not charging and rebooting - temperature monitoring - xda-developers)

if not, last chance will be HTC's aftersale... (but my device is too old to be covered by a warranty (
Reply With Quote
  #7 (permalink)  
Old 01-06-2012, 02:34 PM
elesbb's Avatar
Super genious in training
Offline
Pocket PC: HTC Touch Pro 2
Carrier: Sprint
Location: PA
 
Join Date: Jun 2010
Posts: 1,198
Reputation: 1600
elesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on repelesbb is halfway to VIP status based on rep
Mentioned: 42 Post(s)
Tagged: 0 Thread(s)
Re: TP2 battery draining & overheating, before dying :(

Quote:
Originally Posted by utestit View Post
thanks elesbb, eric.

The external charger is not an option : when i put a full-loaded battery in my phone, it heats up and drains it in less than 30 mins

So, sounds like i'm stuck with a hardware problem

Has anybody any experience solving this ? ( such as what i've seen for an HD2/Leo in HD2 overheating, not charging and rebooting - temperature monitoring - xda-developers)

if not, last chance will be HTC's aftersale... (but my device is too old to be covered by a warranty (
how did you charge said battery? You say you put a full-loaded battery into phone and it heats up and drains it in less than 30 mins . well how did you charge the battery ? what im saying is you cant use your phone to charge the battery . for all you know the phones charging port could by frying your battery . thus use an external charger and then place the battery into your phone .
Reply With Quote
  #8 (permalink)  
Old 01-14-2012, 05:44 AM
gTen's Avatar
"The Fuzzy One"
Offline
Pocket PC: PPC6800 & Touch Pro 2 & Epic 4G
Carrier: Sprint
Location: Internet
 
Join Date: Feb 2008
Posts: 7,855
Reputation: 9080
gTen is a trusted member of the communitygTen is a trusted member of the communitygTen is a trusted member of the communitygTen is a trusted member of the communitygTen is a trusted member of the communitygTen is a trusted member of the communitygTen is a trusted member of the communitygTen is a trusted member of the communitygTen is a trusted member of the communitygTen is a trusted member of the communitygTen is a trusted member of the community
Mentioned: 106 Post(s)
Tagged: 1 Thread(s)
Re: TP2 battery draining & overheating, before dying :(

The orange blinking light is an overheating warning, it will not charge during this time. I want you to take a fan and aim it at the phone or if you don't have a fan leave it on a metal surface. Goal here is to prevent it from overheating and see how the symptoms are.

Also do you use wifi? Overheating tends to happen when you have large energy drain + charging at same time.

Does it overheat when its not plugged in?
__________________
Earn some spare cash and get cash back at stores like NewEgg and more:

http://quickrewards.net/?r=!F94VXV35D5MV2

(My shameless referral link)
Reply With Quote
  #9 (permalink)  
Old 01-14-2012, 01:34 PM
yankees45us's Avatar
Almost a VIP
Offline
Pocket PC: HTC EVO 3D
Carrier: Sprint
 
Join Date: Feb 2008
Posts: 796
Reputation: 405
yankees45us is becoming a PPCGeeks regularyankees45us is becoming a PPCGeeks regularyankees45us is becoming a PPCGeeks regularyankees45us is becoming a PPCGeeks regularyankees45us is becoming a PPCGeeks regular
Mentioned: 6 Post(s)
Tagged: 0 Thread(s)
Mine used to do the same thing. They replaced it. You can try a different charger, if not you'll have to replace it.

Sent from my HTC EvO 3D... On The Now Network
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro 2


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 01:09 PM.


Powered by vBulletin® ©2000 - 2024, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com