TP2 will not charge, any idea why?

[Creaturecore]

Ok so when i plug my tp2 into the ac charger the screen to connect to active sync comes up. It for some reason is thinking its trying to connect to a pc and will not charge. It just did this all of a sudden. No new rom or software installed for over a week.

I have 2 ac adapters with 2 different usb cable attachments and no combination works. If i plug it into my pc it charges so its not the battery either.

Anyone have any ideas?

[Wesley762]

Have you tried a soft reset?

[Mr_Alexander]

My Girlfriend had this problem with hers & she took it to the local Verizon store to see if they could repair it. She ended up having it replaced. Unfortunately the refurb they sent her had the exact same problem! So she ended up getting another one.

They figured the port went bad or somehow detached from the circuit board.

[Rager02]

It could be a messed up usb port,ive seen the same thing happen before and it turned out to be a bad usb port.Take it to a sprint repair store.

[elephant007]

did the two ac adapters work previously?
I had a TP2 that once did that and it ended up being the USB AC Adapters weren't compatible to charge my phone... one was a Motorola and the other was some off-brand. I ended up using a different USB AC Charger and it worked

[johnq]

ido have same problem but umm ifiger it out that my touch pro2 get hot then stop charging take off the back cover ,may help

[Creaturecore]

One of the AC chargers is brand new, and the other one never did this before. And yes tried a soft reset a few times. Whats also weird i just noticed is it will charge off the AC charger if the phone is turned off but not if its turned on. I dont have insurance so i guess im stuck with it like this.

[BBHOLIDAY]

Creaturecore,

how long have you had the phone? personally I'm getting tired of HTC and the all the problems their touch series phones are having! It's getting ridiculous.

[sl8763]

Originally Posted by Creaturecore

One of the AC chargers is brand new, and the other one never did this before. And yes tried a soft reset a few times. Whats also weird i just noticed is it will charge off the AC charger if the phone is turned off but not if its turned on. I dont have insurance so i guess im stuck with it like this.

If you don't have insurance, I think the workaround would be to get a battery charger and just use that instead of trying to charge via the phone.

Here's one for $4.50 shipped.

http://cgi.ebay.com/Battery-Desktop-...item4a9de3a195

Or if you want one that comes with a battery, so you can have one that is fully charged and ready to swap out:

http://cgi.ebay.com/ws/eBayISAPI.dll...m=280497115858

From China, but I've been ordering eBay stuff from overseas for my cell phones for years, and never had a problem.

[aj48198]

How often do you have it plugged in? This happend to me just this past Sunday. I took it into the repair store and the guy asked me if I leave it plugged in all the time. To which I told him that I did during the day since I cannot transfer my music files to my work computer. He said that the constant current going through the phone for charging and data, burned out the port. No worries tho, its still covered 100%.