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Old 04-19-2010, 04:17 PM
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No Domain option for Exchange account

I just upgraded my phone to 6.5 with the stock Sprint rom and when I go to setup my Outlook email account the domain field is grayed out. Without typing in the domain I can't sync with our Exchange server.

Has anyone else run into this? I've searched here and didn't come across anything. TIA.

Ed
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Old 04-19-2010, 04:22 PM
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Re: No Domain option for Exchange account

yup... if you look close you'll see that where it asks for your username it already has your EMAIL ADDRESS there. blank out the @whatever.com and just make sure your USERNAME is there. also if you can"t pull the cert from your exchange server look here: push email stops working after restart for instructions on how to obtain the cert using your desktop. hope this helps
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Old 04-19-2010, 04:47 PM
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Re: No Domain option for Exchange account

Ah, I didn't catch the change of the field label from email address to user name. What you suggested worked. thanks!
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Old 04-19-2010, 04:59 PM
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Re: No Domain option for Exchange account

Wish I had known this. Ive seen this a few times and just removed the account and put it back, and it worked for some reason
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