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Old 09-25-2007, 01:13 PM
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Activesync problem

Hi
I know this has been discused before in other threads but none of them seem to help me.Can someone please help,I keep getting this error message "Synchronization cannot be completed succesfully.Reconect you device and try again.If the problem presist, see the microsoft ActiveSync Troubleshooter in Microsoft ActiveSync help on your desktop computer"
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Old 09-25-2007, 11:04 PM
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im having this same problem it connects to windows xp and i try to connect as modem it goes on then it just disconnects this is getting on my last nerve ima go get my 6700 back this sucks
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Old 10-15-2007, 06:45 PM
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Activesync problems

Hey was wondering if you figured this out because I am having the same problem. I have a 6700. Just updated to windows mobile 6 by Heimi. Using activesync 4.5 which I have installed and uninstalled and I still get the same problem. Please help. It seems like I cant sync anything to my device whether it is a windows mobile 5 or 6 software.

Thanks
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Old 10-15-2007, 06:49 PM
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Make sure that you check your options and verify that "USB Connection" is enabled. If it is, I would suggest completely uninstalling ActiveSync, rebooting, and re-installing the most current version of ActiveSync.

Much Luv,
iZm
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Old 10-15-2007, 07:03 PM
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Try soft resetting your device and reboot your computer. If the problem still persists, then your notification queue might be messed up.
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Old 10-15-2007, 07:30 PM
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Yes try the soft reset/ reboot pc.

Open AS window on pc and click "file" and then "delete moblie device" now open file/connection settings and make sure the USB option is connected and for now uncheck "Allow connections to one of the following" (can reenable later for BT if you want) make sure that you check "open as when my device connects" close it up.

Open AS on mogul and go to menu/options and then highlight windows pc and/or windows pc2 and hit delete, soft reset and reboot pc.

Now hook up usb and should connect, if not unplug and wait for the sounds and replug. Hopefully it will eventually set up a connection and connect.
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Old 10-16-2007, 10:49 AM
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Mine is doing this as well. I did everything listed above and it is still happening. Also AS keeps changing the name of my device. Under Settings > System> About> Device ID, I changed the name to "Mogul" and the dec. to "PPC6800". When AS finally connects it changed the name. But If I have problems again and it wont connect, when it finally does it changes the name again.

Any ideas?
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