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Old 08-09-2007, 06:47 PM
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Problem sending International text messages

Is anyone else having issues sending international text messages?

SCENARIO:

I can receive international text messages and I can reply to them with the recipients receiving them.
However if I select the name from my address book they randomly get them. Sometimes they do sometimes they don't.

I'm trying to send text messages to England
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Old 08-10-2007, 01:28 AM
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I have also experienced difficulty sending international texts, however it was before I updated to WM6.

I find the problem I have now is my phone doesn't auto prepend when I make a call. It's a royal pain to have to write a number down, place a 1 in front of it, then enter it manually especially when the number is in my contacts.

Any ideas for either issue? Do you think there is a relation between the two probs?
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Old 08-10-2007, 04:46 PM
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I sent it to CS and they created a ticket. They called me about 3 times and finally concluded that it was because of the "+" sign and I should be using "011" instead.

The weird thing is that I've been using WM devices back then PPCPE since 2001 with the T-Mo XDA to the IPAQ 6315 to the MDA. Actually in 2000 when I was with Sprint I used the QCP6035 which a prioneer for the smartphones.

Point is that its the same numbers and they havent changed all these years how come all of a sudden they say the prefix is wrong.

Furthermore, the weird thing is that sometimes the text messages do go through. So its def not a prefix thing.
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Old 08-16-2007, 10:06 AM
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My wife is sending international text a lot and we have all our numbers in +420XXXX format and it works flawlessly all the time. It must be SMS center what screws your messages up or contact between here and England.
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Old 08-16-2007, 10:18 AM
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I know! All my contacts have been the same with the + prfix. I've gone through all the major phone carriers and over 6 different phones in 7 years.

The tech support lady left me a voicemail flatly putting the blame on me. "Sir; we look through your text message records and discovered that you had been putting the + preix in fornt of the area code, please use 011 and I guarantee you all your messages will go through. We will now close the ticket".

She sounded so cheerful and sweet that I almost believed her. I guess she was reading off a screen or something.

But then again the + prefix really is best for GSM carriers and customers who travel a lot. I take it since Sprint is only in the states that why they said otherwise.
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Old 02-09-2008, 05:06 PM
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i am having issues with half of my number some go through fine and some i get a message back saying that the message could not be delivered because that number is not an active number. i have not been able to find a solution the only thing i could do is go online and go the company website and send them the text from there.........is there any web base application to send international text from our phone....i have unlimited web and text but i can not text half of the people in this area code 809 and 829
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