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I know! All my contacts have been the same with the + prfix. I've gone through all the major phone carriers and over 6 different phones in 7 years.
The tech support lady left me a voicemail flatly putting the blame on me. "Sir; we look through your text message records and discovered that you had been putting the + preix in fornt of the area code, please use 011 and I guarantee you all your messages will go through. We will now close the ticket".
She sounded so cheerful and sweet that I almost believed her. I guess she was reading off a screen or something.
But then again the + prefix really is best for GSM carriers and customers who travel a lot. I take it since Sprint is only in the states that why they said otherwise.
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