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  #1 (permalink)  
Old 10-02-2008, 09:51 PM
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uscc mogul upgrade question

ok long story short, i had a mogul btw us cellular is my carrier, i hacked the phone and put on the sprint rom so i could have gps, the phone broke, signal denied my insurance claim because of hte way it happened, i took the phone in to us cellular and rep there gave me the number to a us cellular blackberry support basically they agreed to send me another phone (of course i have to pay a 85-125 fee for the switch) and i have the send the broken phone back to them, but rembmer i hacked into the phone so it doesn't have the us cellular rom anymore.. they said they would use it for parts if it was possible.. so will they eventually detect that i messed with the phone and somehow charge me full price later on?
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Old 10-02-2008, 09:54 PM
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Re: uscc mogul upgrade question

U should have claimed it as lost or stolen
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Old 10-02-2008, 11:24 PM
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Re: uscc mogul upgrade question

i did, i tried to make it a short story, when i filed the claim they asked me if i dropped the phone and i told them no, so they told me since i didn't do anything to physically break the phone they couldn't approve it.. its a long story i hate talkin about it!
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Old 10-03-2008, 12:44 PM
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Re: uscc mogul upgrade question

Just relock and put a USCC ROM on it. End of story.
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Old 10-03-2008, 02:19 PM
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Re: uscc mogul upgrade question

If its under insurance don't they have to replace regardless what you do as long as you dont make more than 3 reseqsts a year.
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Old 10-03-2008, 09:29 PM
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Re: uscc mogul upgrade question

2 for Alltel.
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Old 10-05-2008, 09:18 AM
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Re: uscc mogul upgrade question

well part of the reason i can't flash the us cell rom back on it is because its broken..... IN HALF! so there is no chance of that happening, blackberry customer service has already agreed to replace it so i don't have a choice but to see what happens, i was just hoping somebody could offer advice or they have been thru it already
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Old 10-05-2008, 04:42 PM
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Re: uscc mogul upgrade question

Quote:
Originally Posted by integra144 View Post
If its under insurance don't they have to replace regardless what you do as long as you dont make more than 3 reseqsts a year.
No I don't think they do. It's not us cellular that is doing the insurance it's a third party and they deny a lot of things. You might want to post this over on this forum. Probably have better luck finding a answer.
http://www.howardforums.com/forumdisplay.php?f=185
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Old 10-05-2008, 05:06 PM
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Re: uscc mogul upgrade question

Oh snap I read that post by integra144 wrong. It's warranty that you are referring to integra. Asurion is usually the company doing replacements and they will replace it no matter what.
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Old 10-05-2008, 06:30 PM
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Re: uscc mogul upgrade question

As far as I know the only company uscc uses is the signal company.
http://www.thesignal.com/Claims/Claims.aspx
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