sPRINT order status :)

downsouthballa · #1 (**permalink**) 05-15-2012, 07:51 AM

i LOOK ON SPRINT MYORDER AND IT GAVE ME THE FOLLOWING MSG=

Thank you for pre-ordering the EVO 4G LTE. We will do our best to get it to you by Thursday, May 24. You will receive a shipping confirmation email with tracking number the moment your new phone ships. We apologize but we cannot support any further cancel requests at this time as our warehouse is processing orders. However, you may refuse shipment or call to request a return kit once you receive shipment.

**OMJ** · #2 (**permalink**) 05-15-2012, 10:09 AM

bummer......that's 2 now....wirefly backordered too

wonder if there's an issue or really that popular...

shellguy · #3 (**permalink**) 05-15-2012, 10:51 AM

When did you order?

**NinjaMom** · #4 (**permalink**) 05-15-2012, 11:16 AM

Rumor has it that that message was a system default for pre-prefers that were placed really early on and haven't shipped yet. Some that have gotten that message have since had it change back to the original message of "we will try to get you a first glimpse" message.

My advice, which is going to be hard for me as well, is to try to distract yourself and just wait it out today and see what happens.

tek2tirado · #5 (**permalink**) 05-15-2012, 12:48 PM

where u order?

**sanmanc** · #6 (**permalink**) 05-15-2012, 02:38 PM

Walmart still has them available for pre order. Price is not as good as Wirefly but better than Sprint.

downsouthballa · #7 (**permalink**) 05-15-2012, 03:43 PM

Checked this morning around 6.30am it said backorderered....

now its says this
Status: Thanks for pre-ordering. You are one step closer to getting your phone. Keep an eye out for a shipping email with your tracking information. We will do our best to get it to you before others get a glimpse on Friday, May 18. For questions, visit sprint.com/preorder

fceeviper · #8 (**permalink**) 05-15-2012, 06:39 PM

From my Sprint chat today....

Quote:

Mike: At this moment your order shows it is still on hold until the device is launched which is Friday, May 18, 2012. We will do our best to get it to you on or before the release date of the device which is this Friday. During the pre-order period, we will send you a shipping email and tracking number. We do apologize for the inconvenience and appreciate your patience.

Mike: It would be best in checking back in 24 hours to determine the status of your order to see if any updates have been made as to when your order will or has been shipped. You can do so by visiting Sprint | Check Your Order Status.

Mike: Is there anything else I can assist you with today?

You: Is it true that the HTC EVO 4G LTE is on back order? I pre-ordered this phone on the first day

Mike: Order's for this device is not on backorder, it is showing that it is on hold at the moment until your device is ready to be shipped.

You: Okay, thank you for your help

Mike: We were having some system issues stating that the device was on backorder. That issue has been fixed.

Mike: Is there anything else I can assist you with today?

downsouthballa · #9 (**permalink**) 05-15-2012, 07:25 PM

12 hours later

Status: Thank you for pre-ordering the EVO LTE. We will do our best to get it to you on or before the national launch. You can continue to check status of your order on Sprint | Check Your Order Status will check again later..

**OMJ** · #10 (**permalink**) 05-16-2012, 12:31 PM

and now we know why.....

PPCGeeks.com » Is the HTC EVO 4g Lte being held up at Customs by Apple?