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  #1 (permalink)  
Old 12-18-2009, 09:34 PM
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broken htc diamond, what should i DO?

My lower volume button seems to be stuck like its on all the time. I am unable to change the volume to increase it. Should i go to the sprint store or the online warranty website to replace? What will they replace it with, I am happy with my diamond will they give me another diamond or something else?
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Old 12-19-2009, 12:05 AM
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Re: broken htc diamond, what should i DO?

They might give you another refurb but just make sure you flash to shipped and relock first.
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Old 12-19-2009, 01:37 PM
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Re: broken htc diamond, what should i DO?

Well the online self-service link is no more, so you have to go into the store. If this is really what's happening I am sure they will give you a refurb or order you one.
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Old 12-19-2009, 01:41 PM
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Re: broken htc diamond, what should i DO?

I was offered a touch pro or another refurbished diamond i would have to wait 4 days for since they had none in stock but had a touch pro so i said yes to the touch pro seems to be keeping me happy with all the huge memory for programs. I still have my diamond as well somewhere in my car at the moment.You are most likely going to get a diamond to be honest unless you get lucky.
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Old 12-20-2009, 01:16 PM
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Re: broken htc diamond, what should i DO?

I got even luckier. They took it to the back room and fixed it, only took them about 15 minutes.
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