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Old 04-12-2008, 06:54 PM
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sycing with my pc

just bought my mogul of a friend yesterday and am having trouble syncing it with my pc, i downloaded active sync and hooked up my usb cable to my phone and the computer and nothing happens.
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Old 04-12-2008, 07:19 PM
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Re: sycing with my pc

idd ur friend try to customize it or hack into it??? because mostly for this reason he downloaded a program that either deleted active sync or replaced it with someting else i recommend going into ur service provider and a: ask for a new phone or b: have someone help u with it
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Old 04-12-2008, 07:21 PM
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Re: sycing with my pc

he didnt do anything to it, i click on the active sync icon on my computer and it works fine then when i plug in my phone it says nothing is found
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Old 04-12-2008, 08:51 PM
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Re: sycing with my pc

On you phone, Start > Settings > Connections > USB to PC. Uncheck the box and then plug it in.
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Old 04-13-2008, 03:19 PM
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Re: sycing with my pc

I tried that i even took off active sync off my computer then reinstalled it and when i hook it up to my phone it says no connection found
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Old 04-13-2008, 11:05 PM
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Re: sycing with my pc

Have you soft reset your device?
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Old 04-13-2008, 11:06 PM
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Re: sycing with my pc

Also try restarting your computer.
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Old 04-14-2008, 08:15 PM
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Re: sycing with my pc

how do i soft reset my device? will it delete all my ringtones and contacts if i do though?
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Old 04-14-2008, 10:33 PM
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Re: sycing with my pc

Take your stylus and poke the little hole in the bottom. It will not erase anything, as it is akin to restarting your computer.
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