Can not make phonecall

Lowell · #1 (**permalink**) 12-26-2009, 02:20 PM

I have a Omnia SCH-i910, about a week ago it started not letting me make a phone call. What happens is when I dial a number and hit send the screen will say dialing, but nothing happens and i can not end the call without resetting the Omnia. Or it will say phone is off, but will not let me turn it on. Also if I receive a phonecall it will not let me answer it. If I do a hard reset it will work for about two hours. Everything else on the Omnia acks fine. Could someone please help me?

rfarrah · #2 (**permalink**) 12-28-2009, 04:18 PM

Sounds like it needs to go back to the store.

Try this first, do a hard reset, then when it has come back up, do a soft reset (turn off/then on). After that dial *228 (send), and then press 1 to program the phone. Soft reset and see if it helps. If you want you can then dial that number again for option 2 to update your roaming tower list. Good luck!