Activesync Exchange and passwords

[neodorian]

I've been wondering this for a while: Why is it that when I plug my phone in to sync it always asks me for my Exchange password? I tell it to save but it never seems to do it. It accepts the password and over-the-air Exchange sync works flawlessly. It's just something that comes up every time I plug in my Touch Pro. Happened on my Mogul as well.

[Kamokazi]

Your Exchange Server Admin may be enforcing a policy that requires your password to be re-entered after inactivity...see attached jpg.

Although that doesn't quite explain the behavior....I haven't actually used it so I don't know how it affects the device, though.

In any case, if it affected both devices, it's very likely server-side.

[strommsarnac]

Originally Posted by Kamokazi

Your Exchange Server Admin may be enforcing a policy that requires your password to be re-entered after inactivity...see attached jpg.

Although that doesn't quite explain the behavior....I haven't actually used it so I don't know how it affects the device, though.

In any case, if it affected both devices, it's very likely server-side.

You are correct. This is controlled on the server. Even though it's annoying to the end users, from a business owner's perspective it's using smart security practices.

Imagine, your employee leaves his phone on the bus/train/client's desk. Next thing you know, someone has sent tons of evil messages to all your company's business accounts. Not to mention the local email and deleted all of the employees email, contacts and calendar appointments FROM THE SERVER. All gone. Bye bye. Kind of hard for the tech guy to be pissed if the tech guy allowed it to happen. Boss should be pissed at the tech guy, but it's more likely the employee will take the flack because the boss doesn't have a clue why this mess happened.

With that one simple prompt, only the phone can be messed with. Not the business's server.