smms picture mail problem

theevilmonkee · #1 (**permalink**) 05-27-2008, 03:42 PM

I downloaded the smms pic mail app today from the sticky and have a problem.

In settings I put in my number and made a password and clicked ok.
When I try to send amessage I get "Username and password do not match. Messagenot sent". Why do I get this and how can I get my picture mail to work?

thanks for your time...

mychal6885 · #2 (**permalink**) 05-27-2008, 03:47 PM

you have to get your information configured for picture mail with the sprint operator

**SomeGuyMMS** · #3 (**permalink**) 05-27-2008, 03:49 PM

Username and Password do not match Error
First verify your username and password is valid, by logging into http://pictures.sprintpcs.com and logging in using your login information. Next you should change your password, this will prevent the Picture Mail Website from requesting a password change in the future. Now you should be able to send using the sMMS. If after successfully completing these steps, you still have problems, contact me.

BTW This is from the FAQ located in the sticky. Also you may want to post there, you'll get quicker responses.

**CozBoogie** · #4 (**permalink**) 05-27-2008, 03:50 PM

Since there is a sticky for all of your sMMS needs I'm gonna close this one down.

Thanks for your understanding.

late,
Coz