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  #11 (permalink)  
Old 01-09-2008, 03:53 PM
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I downloaded the trial, installed it, and entered my key that I had for version 7, and it didn't work. Not sure how to get new key. Clicking on link takes me to site to download version 8 for $13 discount only.
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Old 01-09-2008, 03:57 PM
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how do you register with the webis. I purchase (for free) from a different website, so webis does not know I exist.

Thanks....Jarrod
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  #13 (permalink)  
Old 01-09-2008, 04:41 PM
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how do you register with the webis. I purchase (for free) from a different website, so webis does not know I exist.
Same here. ???
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  #14 (permalink)  
Old 01-09-2008, 04:47 PM
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Originally Posted by Tannerj View Post
how do you register with the webis. I purchase (for free) from a different website, so webis does not know I exist.

Thanks....Jarrod
Even if you got it for free, WebIS (not the merchant) sent the key to your registered email address - that email address is your primary identifier for them. Click one of the links above and use that email address and you should be fine. Last month they helped me consolidate several purchases I had made from different email addresses (including an old dead one) into a single account. Don't know if this is automated, but their final email came from regsupport@pockeinformant.com.
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  #15 (permalink)  
Old 01-09-2008, 04:52 PM
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Even if you got it for free, WebIS (not the merchant) sent the key to your registered email address - that email address is your primary identifier for them. Click one of the links above and use that email address and you should be fine. Last month they helped me consolidate several purchases I had made from different email addresses (including an old dead one) into a single account. Don't know if this is automated, but their final email came from regsupport@pockeinformant.com.
I've done that several times (using the same email address as I used to get the free PI) and each time I (and it sounds like many others) just go to page that promts for $13 savings. I may contact pocket informant for help. Thanks.
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  #16 (permalink)  
Old 01-09-2008, 05:16 PM
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[/quote=TMB_XV6700;158018]Even if you got it for free, WebIS (not the merchant) sent the key to your registered email address - that email address is your primary identifier for them. Click one of the links above and use that email address and you should be fine. Last month they helped me consolidate several purchases I had made from different email addresses (including an old dead one) into a single account. Don't know if this is automated, but their final email came from regsupport@pockeinformant.com.[/quote]

I received an email from onlineorders@mobihand.com with my activation code. I never received anything from WEBIS.

the email shows I purchased pocket informant 2007 for $0.00, however I click on the "goto the download page" and when I got there I see Pocket Informant 8 is now there. Of course my work is blocking me from getting it but I will have to get it later.

thanks for any help....Jarrod

Last edited by Tannerj; 01-09-2008 at 05:27 PM. Reason: My information
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  #17 (permalink)  
Old 01-09-2008, 05:22 PM
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Originally Posted by redifrogger View Post
I've done that several times (using the same email address as I used to get the free PI) and each time I (and it sounds like many others) just go to page that promts for $13 savings. I may contact pocket informant for help. Thanks.
Oh. I really don't see the problem. If you got 2007 for free to begin with, you are not entitled to get a free upgrade to PI8. The link is pretty clear on that, and the OP corrected his post a while ago. You might check Alex's blog on the WebIS site to see why.
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