Back Up software

[kingnike04]

I'm having a problem. neither spb backup or sprite backup is working for my 6700 on the spb backup i get all the way to where it's supposed to start backing up and then i get an error message saying that sfx module is not found. then it counts down to a soft reset.

With Sprite i get the same problem but this time it says "An unexpected error occurred. If this problem persists visit http;//www.spritesoftware.com/support/support.html.

could someone please help and tell me what i'm doin wrong?