Win 7 64 Ultimate- WMDC not working

[SolApathy]

Win 7 64 Ultimate- WMDC not working
Windows Mobile Device Center will not detect my phone. Under the device manager the Microsoft Windows Mobile Remote Adapter has an exclamation point and states "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"

I have downloaded all the drivers and am looking for any input on resolving this issue.

[Laos101]

Join the club,

[SolApathy]

Some additional information would be appreciated. It worked once, then after that it never synced again.

[SolApathy]

Solution:

Quote:
Originally Posted by wphend00
Do the following:

1) make sure you have admin access...

2) Go Start menu

3) Type "Services.msc" and hit enter

4) There are 2 services that begin with "Windows Mobile" right click them and restart them, one at a time.
5) Usually, the 1st one, "Windows Mobile-2003-basked device connectivity" has to be killed from the task manager.

That should get you back on the right path.


__________________________________________________ __________________________________________
I actually just disabled the 2003 service all together & it resolved my issue. Thanks so much for pointing me in the right direction!

[kissmysta]

that didn't work for me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!

[darren.wlsn1]

Originally Posted by kissmysta

that didn't work for me!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!

worked fine for me, just dl'd wmdc and was good to go. im also on w7 64bit

[vtraveler]

Originally Posted by SolApathy

Win 7 64 Ultimate- WMDC not working
Windows Mobile Device Center will not detect my phone. Under the device manager the Microsoft Windows Mobile Remote Adapter has an exclamation point and states "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)"

I have downloaded all the drivers and am looking for any input on resolving this issue.

I had something similar happen to me on Win 7 32 Ultimate. Drivers were downloading and installation was attempted, but unsuccessful. I found that disabling Microsoft Security Essentials fixed the problem. I use free avast! AntiVirus and Spybot Search and Destroy, which do not interfere with WMDC the way that Microsoft's app does. You may want to check your anti-virus/anti-spyware apps to see if that's your problem as well.

[clueless25]

I am running the same... uninstall & reinstall WMDC... ALso and i think this is a quirk with 64.. in your usb to pc connection.. uncheck enable faster data sync..

you will still be able to sync..