Sprint TV - Updated 11/3 - ONLY WORKS ON SPRINT TOUCH NOW - Page 44

**syrguy1969** · #**431** (**permalink**) 11-08-2007, 10:46 AM

Quote:

Originally Posted by cozboogie

Look...I'm sure Sprint didn't anticipate that there would be all of this activity on their servers for a program that isn't really supposed to be available to the masses.

Here's the bottom line...the application works, period. If there are connection/server problems that not something that will be solved here. That is a Sprint problem.

Let's all chill on the whole "it's getting stuck on the load screen" and save this thread for problems, issues, etc. related directly to this application.

I'm not stepping down from my soapbox...let the flamming commence!

late,
Coz

Flamming? Not at all, very valid point in my opinion!!

xtravbx · #**432** (**permalink**) 11-08-2007, 11:09 AM

It makes no sense to not address any and all problems involving the program within this thread. There is no forum dedicated specifically to the SprintTV program, thus the sprinttv problems should be kept in one thread, therefore help can be found easier.

miamijoe · #**433** (**permalink**) 11-08-2007, 12:36 PM

Well, count me in the "loading..." group. Here's what happened to me. DL'd and installed yesterday. Worked great with bunch of channels but zero sound. Wondered throughout the day then got home and showed it off to the spouse and she thought it was great but handed it back and said great but no sound... So I remembered that I had it in "vibrate" mode. Well, I changed vibrate mode to normal mode in the HTC screen and went back into it and then got the dreaded "loading..." on the channels screen. Tried uninstalling, and reinstalling, with multiple hard resets. Even changed it back to vibrate and still "loading..." I also get the start up movie to run, but nothing after that. What else... Oh, I'm also a SERO plan just in case that is important info. Anybody have any thoughts. I do not have the newest ROM on the phone. It's actually the one that came with the phone on release date in the summer.

food · #**434** (**permalink**) 11-08-2007, 12:38 PM

I installed it yesterday and it was working fine. Then while i was watching it i hit my wifi button and it went right to the loading channels thing.

I have reinstalled it a bunch of times and did a hard reset. No matter what I do now i get the loading channel.

Could it be since this is from touch and touch dosnt have wifi they locked it once i did that? idk but i do know it did it soon as i hit the button.

xtravbx · #**435** (**permalink**) 11-08-2007, 12:41 PM

No, other users have it working fine with wifi.

MrShoe · #**436** (**permalink**) 11-08-2007, 01:15 PM

To those that had Sprint TV working Wednesday....

Is it still working today? Are you getting hung up in the "Loading" mode?

tom5b · #**437** (**permalink**) 11-08-2007, 01:22 PM

Quote:

Originally Posted by MrShoe

To those that had Sprint TV working Wednesday....

Is it still working today? Are you getting hung up in the "Loading" mode?

Working just fine yesterday morning day and night. Today I got the Loading screen and Loading on each channel. Reloaded the program (still have the same ID) and still says loading. Other (NOT Sprint TV) streams work, so it must be their server issue?

canospinach · #**438** (**permalink**) 11-08-2007, 01:27 PM

Quote:

Originally Posted by MrShoe

To those that had Sprint TV working Wednesday....

Is it still working today? Are you getting hung up in the "Loading" mode?

It seems to be functioning fine for most.

If you have a "channel Loading - or - 7000" timout it is more than likely due to a network coverage issue. Sprint TV needs a decent signal to work as they are streaming quite a bit of data to the device.

Keeping in mind that it is such a sensitive bandwidth requirement there will absolutely be some hiccups for people in thin or light coverage.

"But my signal says i have service" - honestly the signal bars are not 100% accurate. In the industry we refer to them as "dummy meters" as its a best representation of signal at that time, but RF fluctuates far too much. If your handset has a high "Access Overload Code" and its paging the system more frequently than with stock settings you may have better luck.

Most people dont even know they have a feature in the NAM of the handset which dictates the priority the handset is given to access the system. If your number is higher than say mine, you will get dropped while i continue to make calls (when the system is near capacity).

All in all be patient. None of this is perfect technology. Remember anything radio based is due to have issues from time to time.

MrShoe · #**439** (**permalink**) 11-08-2007, 02:40 PM

Quote:

Originally Posted by canospinach

It seems to be functioning fine for most.

If you have a "channel Loading - or - 7000" timout it is more than likely due to a network coverage issue. Sprint TV needs a decent signal to work as they are streaming quite a bit of data to the device.

I am connected by WiFi, same I be getting the same result?

Quote:

Originally Posted by canospinach

Most people dont even know they have a feature in the NAM of the handset which dictates the priority the handset is given to access the system.

Is there a way to change the priority setting?

xtravbx · #**440** (**permalink**) 11-08-2007, 02:46 PM

I'm almost certain its not a signal strength issue.