RAM Upgrade. - Page 2

dlbrummels · #11 (**permalink**) 04-12-2008, 05:15 PM

Off topic, how is sprint going to support their everything plans on the Mogul since the don't seem to support quite a few things their offering ?

bradynapier · #12 (**permalink**) 04-12-2008, 07:02 PM

The everything plans simply give you the ability to do the features without being charged. You still need to "have a device capable of handling the features your paying for."

Sprint would not stop you from paying $9.99 for Sprint TV if you had a LG LX160 which is quite obviously not capable of the option. It is not the representatives choice if you call to add the feature.

Now, the simply everything just says everything is included. Your device has to handle the rest.

I have spoke to people high up in Sprint about their blocking of Sprint TV and they weren't even aware of it. They are, however, looking into it and I will post a response as soon as I can.

**[sammich]** · #13 (**permalink**) 04-12-2008, 07:32 PM

This question has been asked many times before.

Although there are many threads on this here at PPCGeeks, there is one thread that is productive and alive on XDA.

http://forum.xda-developers.com/showthread.php?t=350002

brol1k · #14 (**permalink**) 04-12-2008, 07:50 PM

Quote:

Originally Posted by bradynapier

The everything plans simply give you the ability to do the features without being charged. You still need to "have a device capable of handling the features your paying for."

Sprint would not stop you from paying $9.99 for Sprint TV if you had a LG LX160 which is quite obviously not capable of the option. It is not the representatives choice if you call to add the feature.

Now, the simply everything just says everything is included. Your device has to handle the rest.

I have spoke to people high up in Sprint about their blocking of Sprint TV and they weren't even aware of it. They are, however, looking into it and I will post a response as soon as I can.

yup corporate are alot of times left in the dark about stuff, please let us know what else u get wabout the sprint tv for the moguls and also throw in the uncapability of send media without hacks

chappy · #15 (**permalink**) 04-12-2008, 08:27 PM

Brady, please stop saying you work for Sprint. It's like a car salesman at a Ford dealer saying they work for Ford. There's nothing wrong with who you work for, but it's not Sprint.

You work for a third party vendor that re-sells Sprint. I would also love to know who you have spoken to in CE about Sprint TV not working on the Mogul.

Quote:

Originally Posted by bradynapier

Sprint would not stop you from paying $9.99 for Sprint TV if you had a LG LX160 which is quite obviously not capable of the option. It is not the representatives choice if you call to add the feature.

Yes they would. The system won't allow Sprint TV to be added to a line with the LX 160 because the LX 160 is not an EVDO phone. The EVDO SOC code has to be on the account to have Sprint TV, and if you try to add the EVDO plan to a 160, it will spit out an error. Now, on the Mogul, it would work and you could be charged without being able to use the feature. Feel free to try it. Unless your systems are different than ours. I know corporate Sprint's systems won't allow it.

Brol1k, Sprint is right now working with Microsoft to get a working MMS solution, hopefully by the summer 6.1 upgrade. There's information about it on WMexperts.

warlock · #16 (**permalink**) 04-12-2008, 11:48 PM

sprint is working with MS....now there's a good combination if i've ever seen one. (expect release soon, but it won't work, or will crash, wait another 6 months and it should be hotfixed enough to work!)

bradynapier · #17 (**permalink**) 04-13-2008, 05:27 PM

Ya, FDT will let me add things that I should not add to phones.

Either way, I was making a point. I work for Sprint as much as any corporate employee does, we are basically a franchise... so if you work for McDonalds but its a "franchised" mcdonalds - do you not work for McDonalds, just resell it?

LoL, either way - I am here to help with Sprint issues and I will also say that I do so I can continue to help people with their issues - whether you want to be a douche bag about it or not - you are welcome to.

I have already resolved quite a few billing issues for people and a few other small things on peoples accounts.

kohlio18 · #18 (**permalink**) 04-13-2008, 05:55 PM

I am a former "Sprint" corporate employee and now work as a "reseller" of Sprint services. You are both correct, Corporate cannot add features that are not compatible but third parties can. Seems like a strange thing because most 3rd parties are not aware of the damage they can do to someone's bill by adding incorrect features. In your example of adding Sprint TV to a LG160, third parties can add that in the billing system. Then when the customer is using internet features and gets the next bill they can expect to see Data charged at $.003/kb because the incorrect code is on the account. Just because you can add something, doesn't mean that you should.

chappy · #19 (**permalink**) 04-13-2008, 08:26 PM

edit: nevermind.

bradynapier · #20 (**permalink**) 04-14-2008, 02:21 AM

yes, I agree. There are a lot of idiotic resellers out there to. We get people coming in that got some shady **** done to their Bill and I am extremely happy that Sprint is downsizing their resellers from 2,000 to like 500 ... it will make for a nice change and a great increase in the customer service.

And to you, Chappy, who says "you are an idiot" and gives me bad rep - understand that we both work for Sprint. You can have your hatred towards third parties if you would like, but we currently make up around 28% of sprints sales - 2 points lower then corporate stores .. I work for and contribute to the Sprint name as much as any corporate employee does.