My Mogul keeps calling people!!

[bbawkon]

Thanks everyone for the useful replies..

As to the idea that with external buttons or touchscreens one will always have this problem.. forgive me.. but, rubbish.

I've had the MDA and the Wing for over two years, and not ONCE has this ever happend. If I push the power button on the Wing or MDA, The phone is OFF and ALL BUTTONS (Other than the power button) including the touch screen are NON FUNCTIONAL. I can tap them, press them, rub them, whatever and they don't do ANYTHING.

The mogul works the same way, in theory. Once I tap the power button, the Phone buttons and the touch screen are NON FUNCTIONAL. They don't do ANYTHING.. It works perfectly, until it doesn't. The phone randomly decides that it's bored, so it wakes up out of it's sleep and makes those buttons active again..

Now, it's NOT me accidently pushing the power button and re-activating the phone.. I've tested that theory.. I turned off (put to sleep) the phone with the power button and then set it on my desk with nothing else touching it.. About 10 minutes went by.. and then.. blink.. backlight popped on and phone was ready to respond to button presses... No incoming call.. No incoming text... It just woke up...because...

I'm going to try S2U2, but honestly, if that is the best 'solution'.. I'll probably stick with my T-Mo Wing and understand why Sprint is loosing customer base faster than they can process cancellations... Such a shame. The network is awesome (at least in my area).. EVDO is SWEET. GPS Is GREAT... The mogul is,,umm.. well, yeah...

Thanks again to everyone,
Ben

[bakntyme]

Originally Posted by bbawkon

Thanks everyone for the useful replies..

As to the idea that with external buttons or touchscreens one will always have this problem.. forgive me.. but, rubbish.

I've had the MDA and the Wing for over two years, and not ONCE has this ever happend. If I push the power button on the Wing or MDA, The phone is OFF and ALL BUTTONS (Other than the power button) including the touch screen are NON FUNCTIONAL. I can tap them, press them, rub them, whatever and they don't do ANYTHING.

The mogul works the same way, in theory. Once I tap the power button, the Phone buttons and the touch screen are NON FUNCTIONAL. They don't do ANYTHING.. It works perfectly, until it doesn't. The phone randomly decides that it's bored, so it wakes up out of it's sleep and makes those buttons active again..

Now, it's NOT me accidently pushing the power button and re-activating the phone.. I've tested that theory.. I turned off (put to sleep) the phone with the power button and then set it on my desk with nothing else touching it.. About 10 minutes went by.. and then.. blink.. backlight popped on and phone was ready to respond to button presses... No incoming call.. No incoming text... It just woke up...because...

I'm going to try S2U2, but honestly, if that is the best 'solution'.. I'll probably stick with my T-Mo Wing and understand why Sprint is loosing customer base faster than they can process cancellations... Such a shame. The network is awesome (at least in my area).. EVDO is SWEET. GPS Is GREAT... The mogul is,,umm.. well, yeah...

Thanks again to everyone,
Ben

The stock "lock" application requires pressing the screen in two places to unlock the phone and pressing it in one place to lock it. If EVDO rev A, GPS, and an "awesome" network in your area is not worth a few screen presses to you, then yes, you probably need to stay with your T-Mobile device.

By the way, Sprint did not design the basic operations of the PPC-6800, HTC did. So you will have to be like everybody else and find a different reason to hate Sprint.

[IBGregR]

My phone synchronizes with our corporate exchange servers and they enforce a security policy which locks the phone after 30 minutes of non use. I have experienced my Mogul waking up for no reason at all too but since my phone is typically locked I don't accidentally make phone calls. But I would also like to know what causes it to wake up when there are no alerts, notifications or anything that is taking place. It is purely random.

[strewz]

Originally Posted by IBGregR

My phone synchronizes with our corporate exchange servers and they enforce a security policy which locks the phone after 30 minutes of non use. I have experienced my Mogul waking up for no reason at all too but since my phone is typically locked I don't accidentally make phone calls. But I would also like to know what causes it to wake up when there are no alerts, notifications or anything that is taking place. It is purely random.

I don't know if your corporate exchange server and its security policy has the same settings that our Intellisync synchronizaton software with our corporate email system has, but we have a setting for: "Initiate even if device is powered off." Before we disable this setting in the security policy, we had the same problem with the phones turning on for what appears as no reason.

Mark