not getting internet after upgrading...

Blad3 · #1 (**permalink**) 03-13-2008, 12:20 PM

recently upgraded to newest sprint rom and now internet isn't working. Everything else with the phone is working great. I get connected and then when i go to IE it just tells me that it can't find the page you're looking for (google.com etc.) I've noticed my username is my ESN@hcm.sprintpcs.com and the password is some random ascii chars. Tried hard resetting a few times and still the same. Tried clearing the ##data# and going back to stock but it didn't change anything. any ideas on what is going on or what I should do?

**Certs** · #2 (**permalink**) 03-13-2008, 12:32 PM

Did you let all the customizations run? If so, the first time you load a web page an OTA configuration tool should run also.

Blad3 · #3 (**permalink**) 03-13-2008, 12:43 PM

fixed. thank you so much. now is it ok to hard reset and skip the customizations after this has run?

**Certs** · #4 (**permalink**) 03-13-2008, 12:44 PM

Yes I believe it is

ikliomve · #5 (**permalink**) 03-15-2008, 12:47 AM

I had this same problem, hard reset, let the customizations run, and it still didn't fix my proble, I called sprint, they reprogrammed my phone and now everything works like a charm.