Qwest + Mogul = No Update Ever?

[Tiberius85]

I think these other carriers think that if you were sophisticated enough, and enough of an 'advanced user' to figure out how to install or know of software updates, then you belong to communities like these where they take one carrier's updates and hack it for everyone else.

But really, Sprint must order these software updates from HTC at a price, and maybe these other carriers arent willing to pay it for the extremely small demographic of their customers.

[Zacharybinx]

Originally Posted by Tiberius85

I think these other carriers think that if you were sophisticated enough, and enough of an 'advanced user' to figure out how to install or know of software updates, then you belong to communities like these where they take one carrier's updates and hack it for everyone else.

But really, Sprint must order these software updates from HTC at a price, and maybe these other carriers arent willing to pay it for the extremely small demographic of their customers.

If they're not going to go into it 100% they shouldnt at all, its terrible business to half *** a demographic, because if they ever make a full fledged attempt at that markey they've already lost themselves their previous customers and anyone that they could tell not to persue them.. This half ***** stuff is just pathetic.

[rajuabju]

DCD's ROM with Qwest does work. Other members over at XDA have been using it with few/no problems.

[thatsgr8]

I have a Qwest Mogul and I as all here am very disappointed with the crappy Qwest support and updates. I am new to the hacking part of my Mogul. I do understand for the most part but I am not sure what DCD's ROM means. I want to unlock my GPS function so I too can run the TomTom software. What actually works. I have read several posts from Bunvilla that he directs us to read his previous posts on how to do it. I have searched to no avail. How about some help for us green ppl to the hacking side of the house. Thanks all for ALL the hacking efforts.

[robeerski]

I too am willing to try and hack this phone but lack the experience to tackle this without some extra guidence. I would love to see some better instructions on how to do this on a Qwest phone and have not found anything yet that looks promising.

[thatsgr8]

robeerski

Check out this link http://forum.xda-developers.com/showthread.php?t=378007

Pretty good instructions here. I am trying to locate all the software to get me going.

[kiawud]

Another Qwest/Mogul user here...

Just wanted to share my experience with upgrading...

Started with the standard Qwest 2.13 ROM (didn't write down all the details ... didn't think I'd need them).

1) Used ##778# to grab EPST info (did not have the MSL, so I didn't get my passwords )
2) Unlocked bootloader with Olipro 2.4
3) Installed the Sprint 3.35 ROM
4) Stupidly allowed it to complete its customizations (I think it resulted in the wiping of my extrom info ... which included the iota/internet/data info that I needed and didn't record)
5) Installed DCD Qwest_3.01 ROM

After #5, everything but the internet worked great (Google maps worked ... using WiFi ... sent/received phone calls & text/SMS).

Thinking I had nothing to lose, I went back to step #3 and reinstalled the Sprint_3.35 ROM (must say that I really do prefer the application set that Sprint offers over Qwest). With just the Sprint ROM installed, everything but the internet worked perfectly (again, GPS worked with WiFi ... send/receive calls and SMS worked).

I even called Qwest and asked if they could reset my account to see if that would help. They claimed they did, but I was still fiddling with my settings, so I may have negated whatever they did.

I then tried to downgrade back to Qwest 2.13 and have observed the following:

Relocking Bootloader w/ Titan_Relocker:
- BootLoader/SPL: Titan 1.06 (Titan_Relocker)
- Radio: 3.35
- ROM: Sprint 3.35
- Result: Mogul would 'reboot' a few seconds after loading up

- Trying to downgrade via an old Sprint ROM (ie: 2.17) results in an RUU error (Invalid Vendor ID).

Keeping the Unlocked BootLoader:
- BootLoader/SPL: Olipro 2.40
- Radio: 3.35
- ROM: Qwest 2.13 (used the 'signed' ROM provided by Bunvilla (sp?) )
- Result: Mogul would freeze at the black 'HTC' logo screen

Also tried downgrading the radio ROM while still using the Olipro 2.40 bootloader:
- Result: Received an RUU error '328' (Invalid Command)
(Same error when trying to downgrade to previous Sprint ROMs- ie: 2.17)

So, as it stands, I currently have a Qwest/Mogul phone running the following:
- BootLoader/SPL: Olipro 2.40
- Radio: 3.35 (from Sprint 3.35 ROM ... also known as Special_4350.nbh)
- ROM: Sprint 3.35

I can send/receive calls and text and even do some GPS tracking via WiFi ... but I have NO internet/data service.

I need to either:

A) Get internet/data working under either the Sprint 3.35 or DCD_Qwest_3.01 ROM, or
B) Downgrade the phone back to Qwest 2.13 (and either 1.39/1.40/1.47 radio ROM) with a locked bootloader (Titan 1.06 ?)

If anyone has any thoughts, feel free to post/email them (I'm willing to try just about anything).

-kiawud@gmail.com

P.S.: On a few occasions, I've gotten the phone stuck at the bootloader (3 colored stripes) and found out you can use 'mtty.exe' to unfreeze the phone.

[meatgel]

It sounds like you need to run the IOTA. I thought you could unlock the ext. ROM to find IOTA or there is a cab you can search for.

I'm guessing cause I'm a chicken to upgrade, but I did stay at a Holiday Inn Express last night ... no, really, I just had a problem with my phone where I could do everything but get on the internet.

I had a bluetooth problem, so Qwest sent a warranty phone. The new phone had no bluetooth problem, but I couldn't get onto the internet. They made me hard reset 3 times and run IOTA 87 times. They did some back-end stuff for 3 days ... then sent me another phone.

If you call them and tell them your internet isn't working, they will sometimes try to fix it by going into ##778# and then you can write down your MSL. And they may fix your internet problem.

At least you did it! Exciting!=D>

[kiawud]

Update:
=====

I got everything working. I was able to downgrade the phone back to Qwest 2.13 w/ 1.47 radio (had to use the microSD method to downgrade the radio). Once there, the internet started working. Grabbed the missing EPST info (ie: my HA Shared Secret and AA Shared Secret for my M.IP profile). And then was able to upgrade completely to DCD Qwest 3.0.1 via:

1) Grab EPST info (all of it ... needed to use MSL)
2) Installed Olipro 2.40
3) Installed Sprint 3.35 ROM (DID NOT ALLOW CUSTOMIZATIONS!!!!!)
4) Installed DCD Qwest 3.0.1

Everything is working now (GPS, Internet/Data, Send/Receive phone calls and text, WiFi, Bluetooth, etc.)

If this ordeal helps anyone else, then it was worth it

-kiawud

[kiawud]

Latest Summary:

I am currently running the Sprint 3.35 ROM on a Qwest issued Mogul and, so far, everything is working (Internet/Data, GPS, Phone, Text/SMS, Email, Bluetooth, etc.).

For those interested, here's how I did it:

Upgrading from Qwest 2.13 --> Sprint 3.35:
===========================
Info/files needed:
--------------------
- MSL/sublock code for existing Qwest 2.13 phone (call Qwest)
- GetSPC.exe ('MSL Generator.zip')
- Olipro 2.40 bootloader ('Hard-SPL-MFG.exe')
- Sprint 3.35 ROM ('RUU_TITAN_SPRINT_WWE_3.35.651.2_RS_TITAN_3.35.04 _4350H_SPCS_AM_Ship.exe')
- DCD's Qwest 3.01 (optional - 'DCD_3.0.1_Qwest.exe')

Most of these files can be found in this thread:
http://forum.ppcgeeks.com/showthread.php?t=17667

Method:
---------
- Step 1) Call Qwest and get the MSL (aka 'sublock code') for the EPST.
- Step 2) Dial "##778#", select 'Edit' and use the 6-digit MSL code.
- Step 3) Copy ALL the info from all pages/tabs of the EPST*
- Step 4) Install Olipro 2.40 (via 'Hard-SPL.exe')
- Step 5) Install Sprint 3.35 ROM (via the Sprint 3.35 ROM from their site)
- Step 6) Allow phone to customize under Sprint**
- Step 7) Use "GetSPC.exe" to obtain new MSL code
- Step 8 ) Dial "##778#" and new MSL code to manually edit the EPST settings (pay particular attention to the "M.IP Customer Profile 1" and the HA/AAA passwords)

*Not all the EPST info is nec., but it's nice to have it any way. What are really important are: MSID, MDN, and the NAI, HA/AAA Addresses and Passwords from the "M.IP Customer Profile 1" tab ... FYI: The passwords only show up in the 'Edit' mode of EPST.

**When/if the phone is customized via the Sprint ROM, it will corrupt some of the EPST settings. Despite this, the phone should still send/receive phone calls and text messages. To enable internet/data (which is what the IOTA would normally do), we have to manually modify the EPST settings in Step 8.

Using DCD's Qwest 3.01 ROM:
===================

Of course, you can avoid a lot of hardache/anxiety by simply skipping Steps 6 - 8 and installing DCD's Qwest 3.01 ROM immediately after installing Sprint's 3.35 ROM (if you go this route, DO NOT LET THE PHONE CUSTOMIZE AFTER THE SPRINT ROM INSTALLATION). Doing so should result in a fully functional phone (working internet, phone, gps, etc.) that does not require much, if any, EPST modifications.

For those curious, DCD's ROM has some interesting features, such as:
- It's relatively bare (so it doesn't include a lot of the 'fluff' you find in the corporate releases ... such as 'trial ware')
- It's Windows Mobile 6.1 (I believe Sprint's 3.35 ROM is still just 6.0)
- It has a different dialer which seems to have bigger buttons and simpler interface
- It can group text/email messages by thread giving texting a sort of 'IM' feel by showing all the related messages at once

In any case, I hope this helps any fellow Qwesters out there who are tired of waiting for Qwest to catch up to Sprint. I'll continue to play around with the Sprint installation and post if I have any problems or issues, but so far, I must say it's great having a working Bluetooth and GPS capability

Feel free to email/pm me if there is anything I can do to help

-kiawud@gmail.com