Bricked. Out of ideas.

[djfujiyama]

So i got a refurb replacement from sprint because the LED broke on my original one. My original phone flashed fine but the new one has given me problems from the get-go.

Right off the bat I figured since it was using a stock rom (2.17), i'd just install the standard 3.16 per the Easy Guide.

No can do.

The 3.16 installer move it to bootloader, disconnected, reconnected, and then said it couldn't find a connection.

Fine, i'll do it the old way. Relock the phone. Try again.

Nothing.

Relock again. Install Hard SPL. Takes it to the grey status bar screen and then stops responding.

Hard reset. Install Hard SPL again. Same thing.

Relock. Hard Reset. Install 3.16 from storage card. Nothing.

Now i'm stuck in bootloader and nothing works. I've tried a hard reset. I've tried unlocking. Relocking. titan_exitbl.exe. HardSPL. No2Chem's ROM installer. Installing from a memory card. Nothing will register.

Am I SOL? I had a feeling a refurb would be a problem. There are no mogul's in stock, either, so I'm going to have to either run around with a temp phone or no phone at all until they can order me a replacement mogul.

If i can't get out of bootloader, i kinda doubt they can do anything either.

Any other ideas?

[Cytranic]

If its in bootloader its not bricked. You should be able to flash a ROM when its in boot loader using the RUU.

Also there is a program that will unstuck out of bootload, but you need to search. Sound to me like you just dont have a ROM on your phone.

[ventowtf]

have you tried flashing 2.17 from a memory card?

[98classic]

Originally Posted by ventowtf

have you tried flashing 2.17 from a memory card?

or from the pc

[Geckotek]

Did you make sure that USB was disabled in ActiveSync? Does it give a notification sound on the pc when you connect the USB cable?

[bakntyme]

Originally Posted by djfujiyama

So i got a refurb replacement from sprint because the LED broke on my original one. My original phone flashed fine but the new one has given me problems from the get-go.

Right off the bat I figured since it was using a stock rom (2.17), i'd just install the standard 3.16 per the Easy Guide.

No can do.
...
Now i'm stuck in bootloader and nothing works. I've tried a hard reset. I've tried unlocking. Relocking. titan_exitbl.exe. HardSPL. No2Chem's ROM installer. Installing from a memory card. Nothing will register.
...

When you tried flashing from the SD card, did you follow these instructions exactly, using the "leaked" 3.16 package??

1. Using a PC, format a microSD card to FAT32.
2. Using winrar or an unzipper, extract the *.nbh file from the ROM upgrade .exe.
3. Copy the *.nbh file to the root directory on the formatted microSD card
4. Rename the file on the microSD card TITAIMG.nbh.
5. Insert the microSD card into the phone and reset into bootloader (power, camera, reset).
6. The phone will tell you to press the power button to flash the ROM; do so.

[djfujiyama]

Just tried Bakntyme's suggestions again, in case i missed a step last time. Nope. Same thing. I'm copying two .nbh files from the ROM upgrade exe onto the FAT32 formatted card and resetting. Device acts like nothing is in SD slot.

When i plug USB cable in (while it's in bootloader), it makes the connection sound. I'm on vista, i don't have activesync. Do i need to disable the built in WMDC? If so, how? Last time i flashed a mogul, i didnt have to disable the WMDC.

I've tried the exit_bl app already. Doesn't do anything. I'm going to try flashing to 2.17 as a last ditch effort. After that, i'm out of ideas and i'm taking this POS back to the store.

[bakntyme]

Originally Posted by djfujiyama

Just tried Bakntyme's suggestions again, in case i missed a step last time. Nope. Same thing. I'm copying two .nbh files from the ROM upgrade exe onto the FAT32 formatted card and resetting. Device acts like nothing is in SD slot.
...

If you are copying two .nbh files to the SD card you cannot be following the instructions, which require that you rename the file on the SD card to TITAIMG.nbh.

If 2.17 installed and runs fine, you must have the old bootloader. Try installing the Olipro 2.40 hard-SPL, then copy the large .nbh file from the 3.16 package to the SD card, rename the file, and continue with the SD card flashing instructions.

[djfujiyama]

Originally Posted by bakntyme

If you are copying two .nbh files to the SD card you cannot be following the instructions, which require that you rename the file on the SD card to TITAIMG.nbh.

If 2.17 installed and runs fine, you must have the old bootloader. Try installing the Olipro 2.40 hard-SPL, then copy the large .nbh file from the 3.16 package to the SD card, rename the file, and continue with the SD card flashing instructions.

The reason i said i copied two files over is because the instructions said to copy *.nbh and there were two files. I ended up trying it with two and with one and i get the same result. And yeah, i did rename it. I tried renaming one, then the other, then individually, and nothing.

I do have the old bootloader. It's essentially stock, since the only thing that's ever been able to work is stock roms and the relocker. I feel like they're locking refurbs so people can't mod them. Nothing im trying seems to work.

I can't run 2.40 Hard-SPL. It doesn't work. It brings up the error 262 screen: utility has encountered communication errors during the update process. I've tried it from the bootloader and from the home screen. Same thing. Do i need to disable WMDC or something?

[bakntyme]

Originally Posted by djfujiyama

The reason i said i copied two files over is because the instructions said to copy *.nbh and there were two files. I ended up trying it with two and with one and i get the same result. And yeah, i did rename it. I tried renaming one, then the other, then individually, and nothing.

I do have the old bootloader. It's essentially stock, since the only thing that's ever been able to work is stock roms and the relocker. I feel like they're locking refurbs so people can't mod them. Nothing im trying seems to work.

I can't run 2.40 Hard-SPL. It doesn't work. It brings up the error 262 screen: utility has encountered communication errors during the update process. I've tried it from the bootloader and from the home screen. Same thing. Do i need to disable WMDC or something?

There was something in one of the threads about Vista machines needing new drivers or an upgraded WMDC from Microsoft. You could give that a shot. That does not explain why you cannot flash from the SD card however.

Another option is there are strong rumors that the official update will be posted on the HTC site on the 10th. If you cannot flash that, you have a legit reason to take the Mogul back to the Sprint store for replacement.