PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Android > Android Samsung Devices > Samsung Galaxy Series > CDMA-Specific > Sprint Epic 4G

Notices


Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 03-14-2011, 11:15 AM
BigBlondeAndBlueMale's Avatar
N00b
Offline
Pocket PC: Samsung Epic 4G
Carrier: Sprint
Location: Oregon
 
Join Date: Sep 2008
Posts: 35
Reputation: 5
BigBlondeAndBlueMale is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
ETA on Re-Release of Froyo 2.2 OTA

Not that this is any earth shattering news, but Samsung still offers no information, nor estimations, about the re-release of Foryo 2.2.

Please wait for a Samsung Agent to respond.
You are now chatting with 'Sylvester'.
Your Issue ID for this chat is LTK4380647068X
Sylvester: Hi, thank you for contacting Samsung Technical Support. How may I help you today?
J. B. : Good morning Sylvester. I was wondering if you have any information about whether froyo 2.2 will be release OTA, and if so, when?
Sylvester: I understand that you want to know if Android 2.2 will be released OTA, am I correct?
J. B. : Yes.
Sylvester: Thanks for confirming.
Sylvester: May I know the Model number of your phone.
J. B. : SPH-D70
Sylvester: Thanks.
J. B. : SPH-D700
Sylvester: Yes, the update was released over the Air for your phone, but Sprint and Samsung have temporarily suspended the Samsung Epic 4G over-the-air upgrade to Android 2.2 (Froyo) as a result of
Sylvester: issues experienced by a small number of customers. We apologize for the inconvenience while
Sylvester: we perform additional software testing to ensure the best customer experience.
Sylvester: Additional information will be provided when it becomes available.
J. B. : Is there any estimation about when Android 2.2 may be re-released?
Sylvester: I am sorry, but we are unable to speculate when/if a software revision might be available due to the fact that this might lead to inaccurate information and confusion.
J. B. : Come on Sylvester... Not even a guess?
Sylvester: I really am very sorry, but I can not confirm you anything as of now as I do not have any official information.
J. B. : Is there anyone who might be willing to take a guess?
Sylvester: I am sorry, but everyone here have the same information as I do.
Sylvester: I would have given you the details myself if I had the information.
J. B. : I understand. It is unfortunate that it is taking so long to fix "issues experienced by a small number of customers".
Sylvester: I understand your concern, but this is for the good of the customers.
J. B. : It seems as though motorola and HTC phones are not having nearly the frustrations that Samsung customers are having. They have had foryo for months.
Sylvester: We value our customers and wouldn't want you to have issues after you update the phone, that is the reason the update was pulled back.
J. B. : Please forward this conversation on to anyone who might be interested in hearing the collective frustration of Epic owners.
Sylvester: I will sure forward the message to the concerned department.
J. B. : If Samsung is going to take longer to re-release 2.2. The least they could do is offer an ETA.
Sylvester: I understand your concern, I will sure forward your suggestions to the concerned department.
J. B. : I wish I could thank you for your help, but instead I will thank you for your time.
Sylvester: You are welcome and I am sorry that I couldn't be of help.

This thread could be the forum for any rumors, myths, or complete fabrications that might offer a glimmer of hope. Will there be a re-release? Will we skip it and go to Gingerbread? It is nice to dream...
Reply With Quote
  #2 (permalink)  
Old 03-14-2011, 12:45 PM
shane6374's Avatar
O-Matic
Offline
Pocket PC: Vogue, TP2, Epic 4G, Nexus S, Galaxy SIII, Nexus 4
Carrier: Big Pink
Location: The Frozen Tundra
 
Join Date: Feb 2009
Posts: 1,131
Reputation: 2980
shane6374 is a VIPshane6374 is a VIPshane6374 is a VIPshane6374 is a VIPshane6374 is a VIPshane6374 is a VIPshane6374 is a VIPshane6374 is a VIPshane6374 is a VIPshane6374 is a VIPshane6374 is a VIP
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Send a message via Yahoo to shane6374
Re: ETA on Re-Release of Froyo 2.2 OTA

We already have a thread for this here: http://forum.ppcgeeks.com/sprint-epic-4g/141245-samsung-has-pulled-eb13-due-user-complaints.html

Thanks for posting the conversation though.
__________________

Remember to clickon those who help! It's right down there.
Reply With Quote
  #3 (permalink)  
Old 03-14-2011, 01:45 PM
BigBlondeAndBlueMale's Avatar
N00b
Offline
Pocket PC: Samsung Epic 4G
Carrier: Sprint
Threadstarter
Location: Oregon
 
Join Date: Sep 2008
Posts: 35
Reputation: 5
BigBlondeAndBlueMale is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: ETA on Re-Release of Froyo 2.2 OTA

I apologize, Shane. Please feel free to deltete this. I ran a search but the thread that you linked to, did not pop up. I have found the thread and posted there. Feel free to kill this thread.
Reply With Quote
  #4 (permalink)  
Old 03-14-2011, 03:38 PM
shane6374's Avatar
O-Matic
Offline
Pocket PC: Vogue, TP2, Epic 4G, Nexus S, Galaxy SIII, Nexus 4
Carrier: Big Pink
Location: The Frozen Tundra
 
Join Date: Feb 2009
Posts: 1,131
Reputation: 2980
shane6374 is a VIPshane6374 is a VIPshane6374 is a VIPshane6374 is a VIPshane6374 is a VIPshane6374 is a VIPshane6374 is a VIPshane6374 is a VIPshane6374 is a VIPshane6374 is a VIPshane6374 is a VIP
Mentioned: 3 Post(s)
Tagged: 0 Thread(s)
Send a message via Yahoo to shane6374
Re: ETA on Re-Release of Froyo 2.2 OTA

Quote:
Originally Posted by BigBlondeAndBlueMale View Post
I apologize, Shane. Please feel free to deltete this. I ran a search but the thread that you linked to, did not pop up. I have found the thread and posted there. Feel free to kill this thread.
No biggie, it was on the second page. I just wanted to make sure you saw it.
Reply With Quote
Reply

  PPCGeeks > Android > Android Samsung Devices > Samsung Galaxy Series > CDMA-Specific > Sprint Epic 4G

Tags
2.2, epic, froyo, re-release, samsung

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 10:16 AM.


Powered by vBulletin® ©2000 - 2021, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com