Sprint Told Me I Had To Buy $100 Worth Of Accessories To Get Epic!

NuLLKiLL · #1 (**permalink**) 08-31-2010, 12:29 PM

So I went into Sprint to get my new Epic and the guy there told me I HAD to buy $100 worth of crap to purchase a Epic. I asked to speak with the store manager and he confirmed that they would not sell me an Epic (or Two in my case) without a hundred dollars of accessories per phone! They said I could wait till tomorrow and then buy it without if they still had them!

I asked then if I could return the accessories and he said yes. I then informed him I would damage the packaging and manuals but not the product so it was returnable but not resell able. He then decided to just sell me the two phones! *******s!!

Vertigo · #2 (**permalink**) 08-31-2010, 12:44 PM

Quote:

Originally Posted by NuLLKiLL

So I went into Sprint to get my new Epic and the guy there told me I HAD to buy $100 worth of crap to purchase a Epic. I asked to speak with the store manager and he confirmed that they would not sell me an Epic (or Two in my case) without a hundred dollars of accessories per phone! They said I could wait till tomorrow and then buy it without if they still had them!

I asked then if I could return the accessories and he said yes. I then informed him I would damage the packaging and manuals but not the product so it was returnable but not resell able. He then decided to just sell me the two phones! *******s!!

If i was you ill call account services and report that store manager. I know Sprint sales rep are getting killed by management to sell accessories but wow that ridiculous.... I got my wife's Epic at the store 0 accessories... time to get a freebie!

**boredandtattooed** · #3 (**permalink**) 08-31-2010, 01:25 PM

wow man thats nuts! i love your response though about damaging things yet them still being returnable.. you sound like me on that one..

glad you got your phones... and Yeah man you really do Sprint Customers a favor and call in and report that Store.. thats not right at all! SPrint reps can/will stay shady for as long as we let them.. i think you should call too..

hey honestly if you dont wanna do it, I will... just give me the store location(is there only the 1 sprint store in this city) and persons name if you can... Maybe even call up there and get the store id#??

Aleki · #4 (**permalink**) 08-31-2010, 08:24 PM

I'd call corporate and mention it. They really arent helping with Sprint's image, and the manager is probably intending to get away with murder(and bonuses) for that rediculous rule

krazyjack · #5 (**permalink**) 08-31-2010, 08:32 PM

should give your location to someone so they can go in and try the same thing, except this time record everything.

NuLLKiLL · #6 (**permalink**) 08-31-2010, 08:38 PM

Sorry guys been away. I did let a Sprint rep know who took the store location (Sprint Corporate Store Kent Washington) and that I spoke to the manager and sent a email to her supervisor.

**WarChild** · #7 (**permalink**) 09-01-2010, 11:17 AM

Quote:

Originally Posted by NuLLKiLL

Sorry guys been away. I did let a Sprint rep know who took the store location (Sprint Corporate Store Kent Washington) and that I spoke to the manager and sent a email to her supervisor.

Wow, I would take this straight to Dan@Sprint.com

CW

one80oneday · #8 (**permalink**) 09-01-2010, 11:46 AM

Wow I remember when I worked at Best Buy when the xbox 360 came out. There was a line around the block and Best Buy decided that if you wanted a 360 you had to buy around $100 bundle they put together. This practice should be illegal!

NuLLKiLL · #9 (**permalink**) 09-01-2010, 12:11 PM

Quote:

Originally Posted by WarChild

Wow, I would take this straight to Dan@Sprint.com

CW

Good idea and done! I'll post everything here once I get a response for all your reading pleasure!