04-23-2009, 10:06 AM
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Solved: No Hard Reset
I have an i910 activated 17 Feb. After running WMWifiCleaner to remove remnants of WMWifiRouter it will no longer Hard Reset. After a couple of hours on the phone with Customer Service and Tech Support they sent a replacement received last night 22 Apr.
Both my phone and the replacement (FRU) will not Hard Reset via Call/End/Reset buttons. They merely boot back to WM6.1. They apparently do not recognize that Call and End buttons are held down when reset is pressed. Settings/System Hard Reset works on my phone; it doesn't on the FRU (unknown Device Lock Code). My phone used to Hard Reset every time I asked it to. Before I call Tech Support again, has anyone else run into this problem? BTW, I do know how to Hard Reset. EDIT: Solution is to press only the outside edges (ends) of the Call/End buttons. Pressing the middle of the buttons will flex the case and cause the center Navigation button to also make contact, negating the call for a Hard Reset. Thanks to dwallersv at Modaco for the correct way to push buttons. Ted
__________________
I wasn't born in Texas but I got
back here as soon as I could. Melancholia by Verizon  SCH-i910Adryn CF03 V2.0 8GB/16GB µSDHC WM 6.5 Pro CE OS 5.2.23008 (23008.5.3.0) Another Proud Member of FA. Time since last relapse: < One Day (at a Time). If somebody helped you please click the  button in the bottom right corner of their post.  Last edited by xPosTech; 04-23-2009 at 04:36 PM. Reason: Post Solution |
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