Received a MMS message yesterday and can't open

hop2000 · #1 (**permalink**) 01-30-2009, 01:24 PM

So I got a MMS message for the first time since I had the phone and I went to open and download it and got "Connection Failed". Any thoughts why this is happening?

**Adrynalyne** · #2 (**permalink**) 01-30-2009, 02:42 PM

Incompatible attachment? Not sure, to be honest.

**syrguy1969** · #3 (**permalink**) 01-30-2009, 02:55 PM

If your connection is disconnecting...I guess the first question would be....Were you in a good covverage location? I have inconsistant connection while at work, and sometimes I get a message, and sometimes not. If you were in a strong signal area, I would try to have a friend send you another message. Start easy...maybe a picture taken on a cell phone. If you still don't get it a trip to VZW may be in order.

P.S. Do you have data issues in general, or just with this MMS? Also...any 3rd party apps we should know about that may be affecting the message or data?

hop2000 · #4 (**permalink**) 01-31-2009, 02:13 PM

Nevermind. I just got it to download. Not sure why it wasn't downloading before. It could have been a bad service area.

**syrguy1969** · #5 (**permalink**) 01-31-2009, 05:31 PM

Sometimes a message will que untill a good connection is available, other times you will get a message that when you read it will give you an icon to start the download.

Glad it didn't turn out to be a problem!!