Brand new Omnia will not connect to PC

ballaholyk84 · #1 (**permalink**) 01-30-2009, 03:35 AM

I just bought a brand new Omnia from Verizon tonight and when I got home to connect it to the PC it says "Device has Malfunctioned and windows does not recognize it"

Has anyone had this problem before and is there a way to fix it?

It wont even charge through USB

I am running Win Vista Ultimate 32bit

aleis · #2 (**permalink**) 01-30-2009, 08:15 AM

make sure you go to settings, connections, usb to pc, uncheck that box in there.

ballaholyk84 · #3 (**permalink**) 01-30-2009, 12:25 PM

Quote:

Originally Posted by aleis

make sure you go to settings, connections, usb to pc, uncheck that box in there.

Tried that with still no luck. I have even tried switching it to Mass Storage with no luck at all.

This is what I get: THIS IS JUST A GOOGLED IMAGE, I AM RUNNING VISTA NOT XP

**syrguy1969** · #4 (**permalink**) 01-30-2009, 12:34 PM

I already had ActiceSync installed on my PC (XP though) so I never had to deal with syncing. Have you tried using the CD that came with the Onmia? Maybe it will install a driver or something the PC is looking for.

ballaholyk84 · #5 (**permalink**) 01-30-2009, 12:37 PM

Quote:

Originally Posted by syrguy1969

I already had ActiceSync installed on my PC (XP though) so I never had to deal with syncing. Have you tried using the CD that came with the Onmia? Maybe it will install a driver or something the PC is looking for.

Yeah bud tried that also and still got nothing. Im gonna try and uninstall WMDC and see if reinstalling it helps

**Adrynalyne** · #6 (**permalink**) 01-30-2009, 12:54 PM

I wasn't aware Windows Mobile Device Center ran on XP.

Any ways...thats definitely a driver issue.

Make sure you have uninstalled any previous HTC drivers, if they show up in add/remove programs.

ballaholyk84 · #7 (**permalink**) 01-30-2009, 12:56 PM

Quote:

Originally Posted by Adrynalyne

I wasn't aware Windows Mobile Device Center ran on XP.

Any ways...thats definitely a driver issue.

Make sure you have uninstalled any previous HTC drivers, if they show up in add/remove programs.

I am running it on Vista bud. The picture is just a googled picture of the error I get. Its the same exact thing I am getting.

**Adrynalyne** · #8 (**permalink**) 01-30-2009, 01:03 PM

No, thats not misleading....

ballaholyk84 · #9 (**permalink**) 01-30-2009, 01:04 PM

Quote:

Originally Posted by Adrynalyne

No, thats not misleading....

I even said I was running vista in the very first post

**Adrynalyne** · #10 (**permalink**) 01-30-2009, 01:09 PM

If I had a dollar for the people i have run across who called their OS Microsoft Windows Office 2007, or Windows 2000 (when it was ME)...you never know with people.

Either way, advice remains. Have you looked around for any HTC drive installed? What was the effect of reinstalling WMDC? Have you tried other USB ports?