Keylock/Keyguard stopped working?

beckkl · #1 (**permalink**) 06-18-2009, 12:37 PM

My wife's treo pro all of a sudden lost its keyguard. It is enabled in Settings, but when she presses the home/red button, nothing happens. But the button works fine. Its like it is turned off, but I swear, its enabled. I did a soft resent, changed the keyguard timing settings, etc. Nothing. Has anyone else seen this? My last resort is a backup and reset, but I was hoping maybe i can tweak the registry to fix something that somehow got changed.

Any thoughts would be awesome.

southphillysean · #2 (**permalink**) 06-18-2009, 12:47 PM

i wouls back up what is important. then reset it. if that doesnt fix the problem. im sure you have insurance. just take it back. i doubt any registry settings or changes will fix it.

giangp1 · #3 (**permalink**) 06-18-2009, 09:03 PM

Back up your data, hard reset device.

lowspeed · #4 (**permalink**) 06-19-2009, 08:20 AM

WAIT.....

I saw a fix for this.....

realign the screen.

Crazy but it works!!!

TriCkYiCe · #5 (**permalink**) 07-17-2009, 10:59 PM

Quote:

Originally Posted by lowspeed

WAIT.....

I saw a fix for this.....

realign the screen.

Crazy but it works!!!

That's AMAZING -- it worked!!! Thanks!!!!

dakotao · #6 (**permalink**) 12-12-2009, 10:41 AM

Realign screen worked for me too! I found the forum because of this problem. At first, the alignment screen wouldn't respond to a tap on the cross-hairs, but I hit the top power button to turn the screen off, then the center palm button, and when I did, the screen lock was on! I finished aligning the screen and all is well.

MdTreoUzr · #7 (**permalink**) 01-18-2010, 09:28 PM

My keyguard also suddenly stopped working for no apparent reason. And the screen realign trick worked for me too! Cannot imagine how it relates to the keyguard but thank you lowspeed for answering the post above.

paulg344 · #8 (**permalink**) 02-04-2010, 07:22 PM

Thanks for the fix lowspeed . Now i won't pocket dial FLAVA FLAVE anymore.=D>

ennemm · #9 (**permalink**) 03-19-2010, 11:47 AM

My Treo Pro (Sprint) started having this issue 2 months or so ago. The screen align is not helping. In my case the stop button locks it briefly for 1-second only then w/o any action it unlocks by itself. In that brief second it displays usual "press center key to unlock" message.

lowspeed, dakotao and others: do you just do screen realign once and that's it ? I tried power off/on and soft reset thereafter but of no avail. I wonder if this is some active program's doing ? but not sure which ones it can be.

**skeegcpp** · #10 (**permalink**) 03-19-2010, 01:37 PM

Quote:

Originally Posted by ennemm

I wonder if this is some active program's doing ? but not sure which ones it can be.

have u made any reg edits?? that mite b causin it