@ dead end w/flashing a treo pro :-(

[SugarStar]

I have a crappy phone with cricket. I like my service but dislike my phone. I have been reading about flashing cdma phones recently and decided to get a treo pro from ebay. I am new to this stuff so bear with me.

I plugged the treo pro's usb cord to it then to my computer. Found out I needed vistas mobile device manager 32 bit. The treo pro still wasn't appearing on my computer, the palm lady told me I needed outlook. Is it necessary to buy outlook? I have never used it. Is there some other program I could get to find my treo pro on my computer so I can use this msl grabber to get the msl because dumb sprint lady didn't want to give it to me. I have been working on this whole ordeal for 2 days now its 2 in the morning. I don't want to mail my phone in the mail for someone else to do it nor is there any places near me that flash phones. Someone plain english help me oh please before I pull my hair out I can't drink anymore coffee my eyeballs are going to fall out!