Updated: 02/05 - NO LONGER WORKING on Sprint - Real Picture Mail (PicMail, MMS) - Page 46

17hz · #**451** (**permalink**) 09-09-2007, 09:49 AM

Quote:

Originally Posted by cballin22

actually it fixed the picture mail but now i cant send regular text or receive it says it goes through but it doesn't go to my sent box everyone is calling me saying how they text me n i didn't reply

same problem here, for about a month now!!!
I called Sprint several times, jumped through many hoops, the rep got it working many times and then it stopped again after 1-2 days.

I haven't call in a month because I was using my 7050 for text, then I realized I wasn't getting picture mail because it comes in a text message with a link to click!!!

I went on line to my PM account and all the pictures are there.

cballin22 · #**452** (**permalink**) 09-09-2007, 04:33 PM

yea man sprint it going to call me tomorrow to walk me through some things with my phone to reprogram it they also said if its a network issue they could take up to 36 hours to fix it creating an open ticket on my issues i hope they fix it

santos · #**453** (**permalink**) 09-10-2007, 08:21 AM

I haven't had any problems sending or receiving picture mail on my 700wx and I haven't made any changes to server names and the like. I wonder why it would only affect some Sprint customers and not all.

**JackSchitt28** · #**454** (**permalink**) 09-10-2007, 08:45 AM

Quote:

Originally Posted by santos

I haven't had any problems sending or receiving picture mail on my 700wx and I haven't made any changes to server names and the like. I wonder why it would only affect some Sprint customers and not all.

I am located in South Jersey near Philadelphia, it could be certain areas, where is everyone else located that had to change the DNS servers like me, or experiencing total loss of sms and mms?

cballin22 · #**455** (**permalink**) 09-10-2007, 04:35 PM

i finnally got my text n mms back up i called sprint they opened up a ticket to have there techs fix there networks i started getting all my text msg like at 4am since then everything has been fine

finallygreen · #**456** (**permalink**) 09-11-2007, 10:41 AM

My first post here...so first off, hello!

Now then, I've tried to read through all of this, but I can't seem to find answers to my questions....so here they are:

1. As far as I can tell, there's no way to send picture mail by starting in the 'pictures and videos' folder the way it's intended (this just gets me to a 'user@user.com' scenario and nothing works). Instead, I MUST enter the messaging client and go to MMS and create a new message from there. Is this correct?

2. I tried doing it the latter way (Messaging->MMS->New) and was able to prepare the message, but the delivery attempt failed. Could this have to do with the server issue that's come up recently? I thought perhaps it was, so was going to try and change the server info per the instructions I found here, but unfortunately I'm not able to create a new server. On the server tab I see 'Sprint PCS', but I can not select that one to edit it, and both the 'New' and 'Set as Default' buttons are greyed out!

Any help/answers/assistance would be very much appreciated

17hz · #**457** (**permalink**) 09-12-2007, 12:25 AM

Quote:

Originally Posted by cballin22

yea man sprint it going to call me tomorrow to walk me through some things with my phone to reprogram it they also said if its a network issue they could take up to 36 hours to fix it creating an open ticket on my issues i hope they fix it

they told me the same thing........
My texting started working on it's own, Monday night, I was watching tv when I heard a noise, a text had come in!!!

but now no pic mail, there was a server change.

17hz · #**458** (**permalink**) 09-12-2007, 12:52 AM

I did the DNS change from "OpenDNS"

and YES!!! back in business.........

finallygreen · #**459** (**permalink**) 09-12-2007, 01:07 PM

Quote:

Originally Posted by finallygreen

My first post here...so first off, hello!

Now then, I've tried to read through all of this, but I can't seem to find answers to my questions....so here they are:

1. As far as I can tell, there's no way to send picture mail by starting in the 'pictures and videos' folder the way it's intended (this just gets me to a 'user@user.com' scenario and nothing works). Instead, I MUST enter the messaging client and go to MMS and create a new message from there. Is this correct?

2. I tried doing it the latter way (Messaging->MMS->New) and was able to prepare the message, but the delivery attempt failed. Could this have to do with the server issue that's come up recently? I thought perhaps it was, so was going to try and change the server info per the instructions I found here, but unfortunately I'm not able to create a new server. On the server tab I see 'Sprint PCS', but I can not select that one to edit it, and both the 'New' and 'Set as Default' buttons are greyed out!

Any help/answers/assistance would be very much appreciated

So, nobody can help me with this? Seems like nobody else is having problems not being able to change servers, so I would have thought someone could help....

jeffH70 · #**460** (**permalink**) 09-12-2007, 05:45 PM

This looks like a regional network issue. I am in DFW area and I did not have any issue sending mms/txt or receiving txt (mms via txt and viewing vie PIE) with the standard Sprint DNS. All the configuration were the default cab installation. I tested again last night between my wife's a900m and my treo to confirm. I can not send video but can receive it, however, so far I did not see any success story on sending video yet from sprint 700wx unless someone can provide the cab file from the verizon wx.

Jeff