Treo wont fully start up, damn!

[mineralgoogt]

I was getting rid of program that I didn't use so I could try some new programs. Anyway, I uninstalled pocket informant and the treo restarted and gets to the blue windows screen and the 4-part working window comes up. The phone goes halfway into the today screen and that little window that normally asks if you trust someone to install a program comes up with webview.dll in the title. It has the yes and no option which neither can be pressed and that is about as far as it gets. Is there anything that can be done. I have done the reset and taken the battery out to no avail. I'm totally clueless on how to fix the problem. If I cannot fix it, can it be brought to a sprint store to be reprogrammed or something?

Any help is greatly appreciated
Jermey

[CozBoogie]

If you've done the soft reset then you know what I'm about to say to you...Hard Reset.

You could bang your head on this one for quite a while. I'd bite the bullet and do a hard reset. Then the first app I would install is something like Monocube SafeMode (which allows you to start in safe mode) and then Sprite Backup or SPB Backup.

late,
Coz

[crazie.eddie]

If all else fails, perform a hard reset. This will wipe all your data out, but will still leave the phone's programming intact. Which means, you can still make calls, but you would to install all your apps and enter your data back on the phone.

[mineralgoogt]

thank you cozboggie and crazy.eddie I appreciate the help. The hard reset worked. I should have searched the forum first. I didn't know how to do a hard reset, thanks again