Accidently dropped Pre and it chipped.....

jrdatrackstar · #1 (**permalink**) 12-13-2009, 05:22 AM

I've accidentally dropped my Pre and it is chipped on the side (next to the USB port). I'm still within my 30 days at Best Buy, and I want to take the Pre back due to oreo issues and 1.3.1 issues. I've returned the Pre 3 times to Best Buy for various reasons, and I don't know how to go about taking this one back. Any ideas? If all else fails, I will wait until Jan. 1 and use the "you're upping my fees" excuse to try and get a different phone from Sprint. I like Sprint, their pricing, and customer service (SOMETIMES), but I also need a functioning phone.

**CozBoogie** · #2 (**permalink**) 12-14-2009, 12:54 PM

If you're within your 30 days, if it's has Oreo issues, and the WebOS is flaky, then yeah take it back to BB and try another exchange.

Also make sure you have insurance on your line...because you just never know.

late,
Coz

**Carla** · #3 (**permalink**) 12-15-2009, 07:22 PM

What exactly is the "Oreo issue"?

**CozBoogie** · #4 (**permalink**) 12-15-2009, 07:54 PM

Quote:

Originally Posted by CarlaDarla

What exactly is the "Oreo issue"?

It's a case of extreme twisting between the lower and upper halves. It seemed to be isolated to some of the first production runs.

So flex/twisting is pretty much a given in any slider phone. But the early Pre's had some crazy cases of "Oreoing".

late,
Coz

**Carla** · #5 (**permalink**) 12-15-2009, 08:27 PM

Ok, mine has a tiny bit of give but nothing serious.

**CozBoogie** · #6 (**permalink**) 12-16-2009, 01:38 PM

A little bit is ok and normal.

late,
Coz