Sprint losses and customer defections continue

[kariya]

Its Karma from Sprint screwing over the SERO customers :P

[clockcycle]

Hot off today's chat with "David"

clockcycle asks: Will SERO customers be able to upgrade to HTC Hero, Samsung Moment, etc, without changing their plans?


David: No. Android, webOS, and Instinct require Everything type plans.

[mrmet044]

Originally Posted by clockcycle

Hot off today's chat with "David"

clockcycle asks: Will SERO customers be able to upgrade to HTC Hero, Samsung Moment, etc, without changing their plans?


David: No. Android, webOS, and Instinct require Everything type plans.

why is this?

[mrmet044]

its not only sero plan holders, its also the older customers with free and clear plans that are getting shafted

[hypeo]

Maybe Sprint looses customers because they don't put many emphasis in expanding their coverage!! I believe there "There's a map for that". They want to be the first to roll out 4G but many areas are still with 1X and that will hurt business. Many customers will rather pay a few extra bucks for the faster networks around the country.

[Torx]

hopefully these android phones will give sprint some attention

[Bunsen Honeydew]

Originally Posted by MrObvious

I think they will probably absorb some people who were loyal Alltel customers but don't like Verizon prices.

I would fall into that category.

[MrObvious]

Me too. I hate it but there is not much I can do about it.

[badchad]

Originally Posted by mrmet044

i agree with you there. they are going to lose a lot of older customers(like myself) because of this.

So then, what carrier are you going to switch to?

I think the reason Sprint is doing away with SERO is pretty obvious: They still have (arguably) the best plans without SERO. I don't necessarily agree with the policy, but from a business prespective, it seems like a logical one.

[DPG]

I'm confused what's wrong with the simply everything plans? I like the ability of having unlimited on my services I have three of the plans.