09-10-2009, 04:54 PM
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Touch won't wake up when I hit power button
I don't know what happened but before I could use the button on the top of the phone to turn off the screen and turn it back on. Now, when I press it, it does turn off the screen but it won't turn it back on. actually, once I hit it to get the screen off, nothing but a soft reset will get the phone back on again.
what happened? what can I do? Thank you! |
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09-11-2009, 12:02 AM
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Re: Touch won't wake up when I hit power button
its a known issue. call to sprint. ask to talk to tech. ask if you can do a advanced exchange. its free. we do it all the time.
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09-11-2009, 02:00 AM
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Re: Touch won't wake up when I hit power button
You could try a hard reset and see if it works after that. If it doesn't work right after that then you know it is a hardware problem and not software. Meaning there is a problem with the switch itself. Worth a try if you are thinking of exchanging it anyway.
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Trombone players do it in 7 positions!
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09-11-2009, 10:48 PM
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Re: Touch won't wake up when I hit power button
If it is not a hardware problem, it could be something freezing up on the phone. I had the same issue - ended up being the HTC stock "Today" screen. Since I never really used it for more than seeing the time (and I have a watch for that), I turned it off, and have not had a freeze on my phone since.
Just a thought!
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"But whoever does what is true comes to the light, so that it may be clearly seen that his works have been carried out in God."
- John 3:21 |
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