Touch no longer receives email

ObsoleteE · #1 (**permalink**) 07-19-2009, 08:46 PM

Two days ago I stopped receiving emails on my phone, I can still send them out with no issues. I went through the options and made sure everything was legit, which it was. I have two accounts linked to my phone, neither of them work. Any help is appreciated. Thanks!

Rich.

**horndoctor** · #2 (**permalink**) 07-20-2009, 12:59 AM

I would suggest that you soft reset, then delete these accounts on your phone, soft reset again, and then set up your accounts again entering yoir usernames and passwords. I suggest you use another pc to access your accounts and back up anything you want to save beforehand.
I think there is a glitch or bug with 6.1 and certain email servers, particularly yahoo, that causes problems.
I had a similar problem like this and I did this and it worked.
Good Luck!

LessThanZero · #3 (**permalink**) 07-20-2009, 01:26 AM

Quote:

Originally Posted by ObsoleteE

Two days ago I stopped receiving emails on my phone, I can still send them out with no issues. I went through the options and made sure everything was legit, which it was. I have two accounts linked to my phone, neither of them work. Any help is appreciated. Thanks!

Rich.

I remember this happening to me once. Some how another inbox folder was created on my storage card. Check and see if you have two, then delete the second.

ObsoleteE · #4 (**permalink**) 07-21-2009, 12:51 AM

Thanks, I'll give this a shot tomorrow.