Asurion now replacing the Touch for the Diamond

[quiquito]

Hi Guys

I am a Verizon customer and had issues with my XV6800. On Saturday, 03/28/09 I filed the claim online with Asurion and got immediate confirmation that they would send me an Audiovox XV6850 (which is the HTC Touch Pro). On Tuesday 03/31/09 I got the new HTC Touch Pro delivered to my home.

I had to pay $50 for the transaction; which is an awesome deal. The Touch Pro is way better than my old XV6800. Not to mention that it Verizon did not release this phone until today 04/10/08 and it's pretty expensive.

[rr423]

is there a minimum amount of time you need to have insurance before you report it damaged?

[alvinj]

This is so awesome, I needed a new phone since last week.
Touch Diamond is going to be better than my previous htc touch original.
Thanks so much for informing this opps.

I'm just waiting on the shipment.

Claim Summary

Date Claim Filed: 4/8/2009 Replacement Model: UT STARCOM 6950 Shipping Method: Express (Free) Shipping Address: Shipping AddressShipping Address:Shipping Address Non-Refundable Deductible: $50.00(Billed to your Sprint invoice) Shipping Fee: $0(Billed to your Sprint invoice) Total Fees: $50.00

Thanks for letting us serve you! Asurion

Shipping Info.
Service: NEXT DAY AIR SAVER Weight: 2.00 Lbs

Is there any difference between UT STARCOM 6950 new fully kitt and UT STARCOM 6950>?????

Will I be getting the refurbished ones?

[MetsMan42]

well since i dont have insurance, i have been checking the Sprint Advanced Exchange program.. i recently checked it and it says i will recieve a new vogue and that the transaction fee has been waived..has anyone does this free of charge?? becuz towards the end it mentions $120 for a list of things....im considering doing this

[DesiChora]

Originally Posted by MetsMan42

well since i dont have insurance, i have been checking the Sprint Advanced Exchange program.. i recently checked it and it says i will recieve a new vogue and that the transaction fee has been waived..has anyone does this free of charge?? becuz towards the end it mentions $120 for a list of things....im considering doing this

I just got refurb HTC Touch today thru Sprint's Advanced Exchange Program. I called up Sprint's retention dept. and told them that my phone is acting weird and I already took it to the store (which I didn't, since I know they would simply do hard reset and I already tried that) and those guys are asking to contact HTC to replace the phone since I don't have insurance on it. The lady was nice and told me that I can go ahead and use advanced exchange program and if they gonna charge me $55 to do that then she will waive the fees. I need to send my old phone back. As of now I do not see any fees charged on my account. I will update once I get confirmation from Sprint. Here is the link for Advanced Exchange Program;

http://tinyurl.com/c25792