Asurion now replacing the Touch for the Diamond - Page 7

snowplow54 · #61 (**permalink**) 03-15-2009, 06:53 PM

my phone is still "useable" (in the fact that i can receive calls and call people already in my contacts), but the touch screen rarely works. and the nearest sprint store is a long drive. the website keeps telling me to take it to the store, but my question is if i claim my phone as lost to avoid going to the store, do they suspend my service?

Primenall · #62 (**permalink**) 03-15-2009, 07:10 PM

I resumed my claim and it had me call, the girl says....

"Well we seem to be out of the 6900, I guess you'll be receiving a brand new retail boxed HTC Diamond 6950 with the accessories and a 1 year warranty"

Me: "So is that similar to my phone?" (hehe hehe

)

Her: "Oh some people consider it an upgrade"

Me: "Well I guess it will be alright"

My present one actually does need to be replaced for numerous legit reasons through them or Sprint, so I guess I'll spend $50 and get the Diamond.

Claim Summary

Date Claim Filed:
03/15/2009

Replacement Model:
HTC 6950 Touch Diamond new fully kitted CK

Shipping Method:
Next Day

Shipping Address:
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
Non-Refundable Deductible:
$50.00 (Billed to credit/debit/prepaid card)

Shipping Fee:
$0.00 (Billed to your Sprint invoice)

Total Fees:
$50.00

Ranger093 · #63 (**permalink**) 03-15-2009, 07:30 PM

You guys are obviously forgetting the VGA screen

smarts88 · #64 (**permalink**) 03-15-2009, 08:24 PM

I just called up Asurion and the lady said they heard no such thing about replacing xv6900 with diamond. so

Primenall · #65 (**permalink**) 03-15-2009, 08:25 PM

Quote:

Originally Posted by Ranger093

You guys are obviously forgetting the VGA screen

I think you have it backwards VGA is way better than QVGA, the screen upgrade is half the reason for getting the Diamond, as the Touch is a still a great phone if you ask me, I'll miss it.

QVGA

VGA

Primenall · #66 (**permalink**) 03-15-2009, 08:33 PM

Quote:

Originally Posted by smarts88

I just called up Asurion and the lady said they heard no such thing about replacing xv6900 with diamond. so

Go through the Asurion online LINK on the page 1 of this thread, and at like step 4 it tells what they will be replacing your 6900 with.

kski71 · #67 (**permalink**) 03-15-2009, 09:05 PM

Yeah I went online and I should be receiving my Diamond on Tuesday

**brownhornet** · #68 (**permalink**) 03-15-2009, 09:16 PM

Alltel's deductible is $95 that sucks

dette · #69 (**permalink**) 03-16-2009, 01:11 AM

Wish I could still do this! My Touch from Sprint is pretty beaten up but seeing as I dont use Sprint as my carrier anymore.. Damn

I want Insurance on my new phone haha! stupid Apple

Scrotum · #70 (**permalink**) 03-16-2009, 02:11 AM

So, I told my cousin they were replacing his vogue with a diamond and he says he doesnt want it cuz he just bought an 8gig microsd card, im gonna trade him the vogue i got just before upgrading to the TP for it. Problem now is I am going to have to chose which phone to use each morning. Damn my life isnt fair sometimes.