HTC Touch - USB will charge, but will not connect over ActiveSync

[maherj]

Hey folks,

I've done some searching on these forums and others, and hoping someone could help me out. I have an HTC Touch from Bell, and it appears that somewhere over the last week, all USB connections seem to not detect. Weird thing is, the phone charges fine over USB.

Problem I don't think is the ROM I have installed (OMJ), and I haven't really installed any custom apps. I've done a factory reset on the ROM so everything is back to stock on the rom.

I'd like to try to get another ROM on the phone just to rule it out, or put the stock Bell one on just so I can return it, but all the instructions tell me to put the VOGUIMG.NBH file on the SDCard and boot into the Bootloader, and it should try to reinstall from the SDCard. Unfortunely, no such luck.

If anyone has any ideas on what I could try to get a ROM on this phone with no ActiveSync connection possible, please let me know. Has anyone tried to install ROMs over SDCards, or perhaps over Bluetooth?

Cheers,
Joey

[Daved]

It's possible that you bent one of the pins on the USB port on your phone, check it out.

[pierre1321]

have you checked all the setting on yer active sync on yer pc, i had the same problem a while back and had to mess around with it a little bit before i got it to connect again, i doubt its the rom cause a few others have had this problem with active sync when you flash a new rom, i think its because the AS on your pc is still set to read your old rom and needs to be reset to read your new one, just mess around with the settings on AS on your pc and see what happens

[adames729]

Try going to Setting-Connections-USB to PC- and uncheck where it says Enable advanced network Functionality.
Hope this helps!

[LiveWonders]

Do a reset. Play around with it for some time. Make some calls.
Connect your phone via USB and you should be fine getting ActiveSync'ed again.
The point is do not connect your phone to PC right after a reset.

[hooover]

After you enable "advanced network functions" then try switching to "RDNS" just to establish a connection then switch back to the normal Activesync connection...This is what I do to establish after flashing sometimes.

[imdarkside]

This seems to be a reoccurring problem, you are not alone on this one. I blame microsoft. The activesync is a booger and I agree you need to check the settings on it. I would uninstall it and then reinstall it. That worked for me. Also AS does not work on vista you need to use the microsoft mobile software for vista. The usb charge shows that you are connecting just that the pc software does not recognize the device. The ROM you use should not affect the pc as the pc only sees a "device". hope that helps

[maherj]

I appreciate all the replies guys! Sadly, I've gone down each of these routes. I've installed Activesync on 3 XP machines, and the Vista version of ActiveSync (The name escapes me at the moment), and all three show the same symptoms. I've completed ruled out ActiveSync at this point, and it's most likely rom (Doubtful) or hardware (Most Sensible at this point).

What I need to do is to rule the ROM part out, which I'm pretty sure it's not, but would be nice if I could install it via an SDCard just to rule that part out...At this point I'm going to see if I can get a replacement device.

[hooover]

Do you have the original disc that was in the box when you recieved the device...

[maherj]

Yep, I do. All that was really on it was ActiveSync though, I believe. I don't know if it had any real drivers per-say. I can certain give that disk a look over and see what might be on it. Hadn't thought of that.