Anyone else get a Touch from Asurion recently?

[fakeguy]

OK flashing is done and the phone seems to be fine. The screen needs more pressure but I figure that to be because it's new and I gotta break it in.

[CircaV12]

I got a new one like a week ago. It sucks plain and simple. My original touch was so much better this thing is slower, super unresponsive and I feel like I am gonna break the screen to just try to get the thing to respond. I barely had to touch my original one to get it to work. I flashed it a few days ago and it still blows.

[wizziko]

I got one this week and it has worked fine. I broke the power button on my old one and I think the screen was bad on my old one also. The screen on the new one looks much better

[CircaV12]

i will retract my previous statement, called asurion today and they are now sending me a diamond instead...we shall see how that is

[jdw7985]

Originally Posted by CircaV12

i will retract my previous statement, called asurion today and they are now sending me a diamond instead...we shall see how that is

How did you convince them to send you a diamond, usually they only give you what you have currently and I'm on my 3rd Touch

[CircaV12]

they actually offered it to me, I didn't have to ask for it or anything. The people that I was talking to sounded like they just drank 5 or 6 red bulls lol

[Musicman247]

Those of you having touch screen response problems, have you tried re-calibrating the touch screen with very light presses of the stylus? Not only does the calibration utility align the screen, but it also tells Windows Mobile how hard a tap it should recognize.

[douagreewithnemo]

i got a replacement about two months ago, and everything's fine with mine. i thought they were very helpful too. the only thing that I didn't get that i thought they would've sent with the replacement was a new screen protector, but fortunately the original was still sticky

[TonyDiv]

Just got one a couple of days ago. Lost my original one that worked perfect. This one has the blotch, is not responsive (almost impossible to use the scroll bars) and to top it off sometimes when I input data it will close the app I'm in and then jump to a random app. Today I was putting in calendar data and the phone closed the program, opened and then minimized dashwire for me, then it went back to the today screen as if everything was ok.

What's the best thing to do, hit the store or call ASSurion?

[Harveystyles]

Originally Posted by TonyDiv

What's the best thing to do, hit the store or call ASSurion?

I've always taken mine back to the store, now, they might request that you call Assurion, but I have always went throught the store for my replacements.