Incorrect notation of open e-mails in HTC Face page

cbertx1 · #1 (**permalink**) 12-11-2008, 08:11 PM

I have had my Sprint Touch for several months now but lately have experienced a new wrinkle. For about a week the number of unread e-mails shown on the HTC front page is incorrect. It began as showing no less than one unread e-mail even when all were read and there were none in the que. Now, the number is 28 regardless of what is or is not there. How can I reset this problem?

cbertx1 · #2 (**permalink**) 12-14-2008, 11:18 AM

An Update.......

Several warm boots cleared the 28 number from the accounting on the front HTC face page, but it still lists one unread email when there are none...

Any ideas???

TonyDiv · #3 (**permalink**) 12-14-2008, 04:15 PM

Have the same issue, I changed the registry entry and it was correct ... but only for a few minutes. A little while later the phantom email appeared again.

Learning to live with it.

dachelb · #4 (**permalink**) 12-15-2008, 01:09 AM

I have the same issue and it started when I got an error that said my picture message could not be sent to all recipients. I cannot find the unread message regarding this and cannot figure out how to delete it either.