Problems with Sprint Touch

erick10 · #1 (**permalink**) 11-09-2008, 04:43 PM

Im having a problem with my Touch. When I go to Start menu, settings, phone: There is a different phone number registerd. It says the number is(000) 000-****. That aint my number. I think this is the reason I cant install the Sprint Picture Mail. Any one know how to fix this? Thanks.

**Dr.8820** · #2 (**permalink**) 11-09-2008, 11:02 PM

Quote:

Originally Posted by erick10

Im having a problem with my Touch. When I go to Start menu, settings, phone: There is a different phone number registerd. It says the number is(000) 000-****. That aint my number. I think this is the reason I cant install the Sprint Picture Mail. Any one know how to fix this? Thanks.

has it been flashed with the new rom? maybe a hard reset and if nothing else,call sprint.they will walk you thru your troubles.picture mail is in the software store.

erick10 · #3 (**permalink**) 11-09-2008, 11:50 PM

Ive already hard reset and it doesnt change. I will have to call Sprint tommorow.