a cautionary tale - with a happy ending

ny152 · #1 (**permalink**) 08-10-2008, 12:45 AM

Tonight my HTC Touch (upgraded to 6.1) unexpectedly FROZE and after trying to soft reset several times I got the screen that said "will revert to previous state, press send" (or words to that effect)... I pressed send (having no other choice) and sure enough... I was back to ground zero with a functioning touch, BUT I'd lost all my contacts, settings, programs I'd added etc. I was back to the day I bought my Touch and upgraded to 6.1.

I won't bore you with my two hour frustration -- but here's the happy ending: my backup worked! Fortunately I had used a backup app (it was Sprite) and had done a full backup three days ago. Whew. Now when I get my bluetooth connection to my desktop fully restored, I'll be back in business.

Moral of the story?

GET YOURSELF A BACKUP PROGRAM ... and... USE IT!

ny152 · #2 (**permalink**) 08-10-2008, 07:12 AM

It's now 7 am... 7 hours since my Touch froze. It's taken me that long to get my bluetooth connection restored and working; get active synch restored and working.
With active synch - I don't want to tell you how many times I installed/uninstalled/reinstalled active sync 4.5 on my XP desktop and tried to sync to no avail with my Touch. That took at least two hours. The secret to a successful reconnect was going into the active synch options on my Touch and unchecking every *%$#@ box that had a checkmark in it. Every single one. Then my desktop finally set up a new partnership and I was able to active sync again.

Needless to say, now that everything's working again, I just did a BACKUP.

**Geekcop** · #3 (**permalink**) 08-10-2008, 04:58 PM

I would add to that by saying to make sure and use the scheduled backup feature in your b/u app. You'll always have a current b/u file without thinking about it. I have mine set for 7AM every Monday.

Nosey · #4 (**permalink**) 08-10-2008, 05:04 PM

Quote:

Originally Posted by Geekcop

I would add to that by saying to make sure and use the scheduled backup feature in your b/u app. You'll always have a current b/u file without thinking about it. I have mine set for 7AM every Monday.

that would be great, but what if you aren't hooked up at 7am to a desktop to make a backup, can you run the backup and have it just save on the storage card?

Spencer_Moore · #5 (**permalink**) 08-10-2008, 05:57 PM

yes

post to short

**Geekcop** · #6 (**permalink**) 08-10-2008, 06:50 PM

To expand on Spencer's answer....the idea of a backup program (e.g. Sprite, SPB Backup, Resco Backup) is to create an executable that is stored on your SD card. That way, when you've hard reset, all you do is navigate to your card, tap on the latest backup file, an you're back in business

ny152 · #7 (**permalink**) 08-11-2008, 08:21 AM

I think you also need the back up app itself on the SD card...

TheIgster · #8 (**permalink**) 08-11-2008, 09:23 AM

Quote:

Originally Posted by ny152

I think you also need the back up app itself on the SD card...

Nope. Most backup apps create self-executable backups that can be restored without the app present.