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Old 05-06-2008, 12:35 PM
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Re: HTC Touch screen dark area?

my "spot" is in the exact same place as the above posted picture. Even the shape is the same...so similar I would have mistaken the picture above for that of my own phones.

...like everyone else posting, my spot appeared 2-3 weeks after I got the touch. Have not bothered to exchange it fearing that I will get a refurb (and we all know those phones have some weird a** problems)...but if folks are getting new phones I think its time to take a trip to the sprint corp store.
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Old 05-06-2008, 12:56 PM
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Online Replacement request

...as a general heads up, you can request a phone exchange under warranty through sprint.com (I just did it). Will save some of you the time of having to go and deal with sometimes "sub" optimal intelligence sprint retail employees.


direct link is.

https://indirect.nextel.com/apps/adv...&withinRange=N
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Old 05-07-2008, 12:35 PM
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Re: HTC Touch screen dark area?

Makes me wonder if its a design flaw, maybe a stress area on the screen or even worse a chip overheating and cooking the screen from behind.
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Old 05-07-2008, 01:22 PM
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Re: Online Replacement request

Quote:
Originally Posted by bubu View Post
...as a general heads up, you can request a phone exchange under warranty through sprint.com (I just did it). Will save some of you the time of having to go and deal with sometimes "sub" optimal intelligence sprint retail employees.


direct link is.

https://indirect.nextel.com/apps/adv...&withinRange=N
This cost $55 + tax =/
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Old 05-07-2008, 03:47 PM
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Yeah, I got 'em too, but I can't take mine to a Sprint store for exchange...... :-/
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Old 05-07-2008, 08:32 PM
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Re: Online Replacement request

Quote:
Originally Posted by xdmg View Post
This cost $55 + tax =/
FYI: No charge for customers enrolled in Total Equipment Protection or Equipment Service & Repair Program
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